Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teddy B.

Toowoomba,QLD

Summary

Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Experienced customer service professional, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about Safety regulations and standards. Organising Floor Manager and exceptional multitasker with top-notch verbal and written communication skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cert 1 Hospitality

Base Services
05.2024 - Current
  • Maintained a clean and organized workspace, ensuring a welcoming environment for guests.
  • Served hot meals and distributed sack lunches to disadvantaged individuals.
  • Adhered to confidentiality protocols regarding visitors to soup kitchen.
  • Provided compassionate support to clients, addressing their individual needs and concerns with empathy and understanding.
  • Displayed strong teamwork skills by supporting colleagues during peak hours or when handling complex issues/tasks that required collaboration.
  • Maximized operational efficiency by implementing best practices in food handling, storage, and waste management techniques.
  • Demonstrated commitment to the soup kitchen''s mission and values by consistently providing high-quality service and support to all who are involved.

Boss Global

Rick Boske
12.2021 - 06.2022
  • Provided managers and customer representatives with daily status reports as required.
  • Mentored junior team members, fostering professional growth and skill development.
  • Developed training programs to ensure team members were proficient in necessary skills and techniques.
  • Reduced employee turnover rate through effective motivation strategies and recognition of outstanding performance.
  • Improved team efficiency by implementing effective communication strategies and daily task delegation.
  • Implemented quality control measures to maintain high standards of workmanship across all projects.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Facilitated cross-functional collaborations between various departments to optimize overall project outcomes and streamline workflows.


Online Customer Sales

Kmart, Kearney Springs
02.2021 - 05.2022
  • Reduced response times with effective time management and prioritization of tasks.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Demonstrated speed and accuracy in order item selection.
  • Verified each item matched order sheet's description.
  • Assisted customers with locating items, resulting in increased convenience and positive shopping experiences.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service through active listening, empathy, and timely problem resolution.
  • Achieved consistent punctuality and reliability, contributing to a positive work atmosphere within the team.
  • Resolved customer complaints promptly, ensuring high levels of satisfaction and repeat business.



For any references please contact me.


Thanks..

Education

High School Diploma -

K-Town
New Zealand

Skills

  • Team player attitude
  • Food safety awareness
  • Cash handling proficiency
  • First Aid Training
  • Food preparation expertise
  • Basic accounting
  • Compassion and Empathy
  • Sanitation knowledge
  • Problem-Solving
  • Computer Proficiency
  • Money handling abilities
  • Complaint Handling and resolution

Certification

R,S.A

R.S.G

FIRST AID

CPR

Timeline

Cert 1 Hospitality

Base Services
05.2024 - Current

Boss Global

Rick Boske
12.2021 - 06.2022

Online Customer Sales

Kmart, Kearney Springs
02.2021 - 05.2022

High School Diploma -

K-Town
Teddy B.