Tee Skiljan
Heathridge,WA
Summary
Proven Chef and Bottle Shop Attendant with a track record of enhancing kitchen operations and customer service at Creative Catering Services and Bottlemart. Expert in food safety and sanitation, coupled with exceptional team leadership and communication skills. Achieved significant reductions in food waste and increased customer satisfaction through innovative culinary techniques and effective customer engagement.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Chef
Creative Catering Services
Northam, WA
03.2024 - 07.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.
- Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
Bottle Shop Attendant
Bottlemart
South Hedland, WA
03.2023 - 01.2024
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Received payments by cash, credit, and personal check and remitted correct change.
- Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
- Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Contributed to increased sales by offering product recommendations based on customer preferences and needs.
- Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
- Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
Education
Diploma Community Services - Family And Community Services
North Metropolitan TAFE - Kendrew Crescent Campus
Joondalup, WA12.2018
Chef Apprenticeship - Hospitality
Chisholm Institute
Frankston, VIC05.2002
High School Graduation -
Prendiville Catholic College
Ocean Reef, WA12.1999
Skills
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
- Kitchen Management
- Food presentation
- Meal Preparation
- Effective Communications
- Kitchen Operations
- Kitchen equipment operation and maintenance
- Verbal and written communication
- Customer Service
- Cleanliness and Organization
- Customer Assistance
- Multitasking Competence
- Heavy Lifting
- Listening and Comprehension
- Stocking and Replenishing
- Adaptability and Resilience
- Cash handling proficiency
- Cash Management
- Payment Processing
- POS System Operation
- Product Knowledge Expertise
- ID Verification
- Upselling strategies
- Merchandising Experience
- Team Collaboration Aptitude
- Product Recommendations
- Loss Prevention
- Liquor Law Compliance
- Identification checks
- Loss prevention awareness
- Liquor regulations and compliance
- Spirit, wine, and beer expertise
- Promotional event support
- Age verification procedures
- Reliability
- Goal-Driven
- Active Listening
- Team Leadership
- Excellent Communication
Certification
RSA
WWWC
Timeline
Chef
Creative Catering Services
03.2024 - 07.2024
Bottle Shop Attendant
Bottlemart
03.2023 - 01.2024
Diploma Community Services - Family And Community Services
North Metropolitan TAFE - Kendrew Crescent Campus
Chef Apprenticeship - Hospitality
Chisholm Institute
High School Graduation -
Prendiville Catholic College