Teea Kubenk

- Supported special events through attentive service, adapting quickly to guests' varying needs.

- Opened and closed the bar efficiently, following established procedures to ensure preparedness for each shift.

- Made and served brand-specific cocktails and beverages with a focus on efficiency, quality, and consistency.

- Maintained and operated espresso machines and blenders.

- Listened to customer requests and created personalized beverages, boosting sales.

- Supervised daily operations, ensuring quality drinks and efficient service.

- Trained and led the barista team, promoting teamwork and maintaining high standards.

- Maintained cleanliness and adhered to health and safety standards.

- Handled cash transactions, ensuring accuracy and efficiency.

- Completed a job simulation involving building a new digital and omnichannel marketing strategy product for lululemon.

- Created an integrated marketing plan and creative brief for lululemon's newest at-home fitness platform, MIRROR, designed raise awareness of the product and core values relevant to lululemon's position within communities.

- Developed a concept for a new digital product or customer experience that lululemon could implement within the technical athletic apparel space.

- Reviewed the profiles of current lululemon global ambassadors and create hypothetical profiles for local ambassadors to further lululemon's new “Power of Three x 2 Growth Strategy”.

Calculated key marketing metrics based on data from a recent lululemon ambassador campaign and communicated findings from the data to manager

- Trained in front-of-house procedures, with experience in coffee preparation and alcohol handling.

- Provided customer support with menu selection, offering insights on specials and restaurant offerings.

- Restocked necessary items like condiments, napkins, and cutlery.

- Performed opening and closing procedures at the end of each shift.

Monitored guest satisfaction levels and addressed concerns during meal services

- Assisted clients in finding jewelry pieces, offering expert advice on quality and materials.

- Managed sales, stock flow, and merchandise displays to enhance the shopping experience.

- Issued certificates of authenticity for jewelry and implemented theft prevention measures.

- Ensured an exceptional customer experience through efficient operational processes.

- Managed and booked comprehensive itineraries for clients, including airfares, accommodation, and car hire.

- Utilized the SABRE reservation system for efficient booking and itinerary management.

- Handled client requests through email and telephone, ensuring seamless, tailored travel experiences.

Applied strong attention to detail and organizational skills to meet diverse corporate clientele needs

- Processed and packaged customer orders for online and in-store sales.

- Assisted customers with clothing and footwear, providing personalized service on the sales floor.

- Managed stock flow, coordinated merchandising, and maintained attractive displays.

Contributed to driving sales and enhancing the customer experience through product knowledge and attention to detail.