Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Teegan Hawthorne

Mount Barker,Australia

Summary

Customer-focused and reliable with extensive experience in delivering exceptional service in high-pressure environments. Successfully coordinated and assisted in events including roller skating lessons and large-scale wine tastings in South Australia. Demonstrated ability to prioritise tasks, resolve inquiries, and communicate effectively with diverse audiences. Proficient in Microsoft Outlook, Word, and Excel, with strong skills in handling phone calls and managing emails.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Guest Experience Team Member

Belgravia Leisure - Summit Aquatic and Leisure Centre
08.2025 - Current

Experienced in front desk and café operations within high-paced environments.
Cash handling during opening and closing of the Centre, including float check and balancing till.
Process transactions and direct debits for memberships.
Preparation and safe handling of food.
Manage phone calls and ensure timely responses to customer emails.
Restock items promptly upon delivery and report low inventory levels.
Streamline customer interactions by maintaining a well-organised workspace.

Roller Skating Instructor

Belgravia Leisure
01.2024 - Current

Casual - Plan and run sessions for skaters with varied abilities and teach them new skills. Demonstrating good organisation skills, patience, perseverance and adaptability in helping and teaching young children and adults to roller skate. Currently only running skate discos occasionally.

Assistant Event Coordinator

Australian Wine Research Institute
02.2025 - 12.2025

Assisted with coordinating the 19th Australian Wine Industry Technical Conference and Advanced Wine Assessment Course (AWAC).
Completed full-time hours under six-month contract, ensuring project milestones were met.
Demonstrated strong organisational skills while managing multiple tasks effectively.
Utilised computer and telephone skills to support event planning and coordination.

Lifeguard

Belgravia Leisure
11.2024 - 04.2025

Casual -Experience in a lifeguard position at the mount barker mountain pool. Was primarily responsible for patrons' safety, well-being and enjoyment. Time management was key, in order to open and close the facility in a timely manner. Tasks included filling out paperwork, serving patrons, money handling, cleaning and maintaining pools.

Education

Certificate IV Veterinary Nursing -

TAFE SA
SA
07-2027

Year 12 SACE Stage 1 & 2 Completed -

Heathfield High School
Heathfield, SA
11-2024

Certificate III in Animal Care And Husbandry -

Regional Skills Training
Oakbank, SA
07-2024

Skills

Confident and well-presented

Punctual

Dedicated and committed

Excellent communication skills

Ability to multitask and prioritize

MS Office and computer proficient

Able to receive, action and provide instructions well

Work well with others as well as independently

Focused and organised

Hard working and able to work well under pressure

Proactive and fast learner

Event coordination

Customer service

Certification

  • Senior First Aid - CPR Certified
    Nationally Coordinated Criminal History Check
    Working With Children Check
    Responsible Liquor License

References

Professional:

Mardi Longbottom

General manager of industry development and support

Australian Wine Research Institute

M 0431 830 922

Personal:

Renai Haywood

Admissions Coordinator

Rembrandt

M 0415 188 865

Amanda Stiles

Finance Officer

Nitschke Real Estate

M 0422 439 938

Timeline

Guest Experience Team Member

Belgravia Leisure - Summit Aquatic and Leisure Centre
08.2025 - Current

Assistant Event Coordinator

Australian Wine Research Institute
02.2025 - 12.2025

Lifeguard

Belgravia Leisure
11.2024 - 04.2025

Roller Skating Instructor

Belgravia Leisure
01.2024 - Current

Certificate IV Veterinary Nursing -

TAFE SA

Year 12 SACE Stage 1 & 2 Completed -

Heathfield High School

Certificate III in Animal Care And Husbandry -

Regional Skills Training
Teegan Hawthorne