Resourceful Project Coordinator known for high productivity and efficient completion of tasks. Skilled in project scheduling, resource allocation, and risk management. Excel at communication, teamwork, and adaptability, ensuring seamless coordination across diverse teams to meet project milestones.
Overview
8
8
years of professional experience
Work History
Permits Officer & Project Manager
Mackay and Sons House Removals
Narangba, QLD
07.2021 - Current
Responded promptly to customer inquiries or complaints in a polite manner.
Ensured efficient management of incoming and outgoing calls.
Liaising with internal and external stakeholders to ensure a professional and ongoing relationship.
Participated in regular meetings with upper management regarding progress updates on current initiatives.
Facilitated the training and onboarding of new team members
Supervised subordinate staff in carrying out daily duties and activities.
Provided guidance to team members on how to effectively complete tasks within established timelines.
Lodging required applications for house removals and deliveries (NHVR, Qrail, Aurizon Rai, Telstra/ Elsham, Optus, Energex, Ergon, Essential Energy, NSW & QLD Police Applications)
Managed and organized job schedules
Demonstrated strong conflict resolution skills in various challenging situations
Proficient in reading and understanding drawings and plans.
Preparation and filing of office documents (Contracts, QBCC Forms, SWMS, Government and Council documents)
Senior Property Manager/ BDM
REMAX Living
Burpengary, QLD
03.2018 - 07.2021
Use of PropertyMe, Realworks, and Microsoft Office suite.
Ensured high-quality customer service, handling inquiries both in person and via phone calls.
Streamlined office documentation process
Successfully oversaw the management of 180-200 properties.
Handled invoice processing for creditors
Conducted regular inspections of managed properties to identify any issues requiring attention and prepared detailed reports.
Coordinated necessary repairs or renovations with contractors as needed.
Conducted open home inspections
Efficiently handled receipting of rents
Handled rent collections from tenants on a daily basis and kept accurate records of payments received.
Enhanced lettings processes
Screened potential tenants through background checks, credit reports, references.
Attended to court documentation promptly and efficiently
Performed periodic reviews of existing leases for accuracy and completeness.
Property Manager/ BDM
REMAX CONNECTED
North Lakes, QLD
02.2017 - 03.2018
Use of Property Tree, Realworks & Microsoft office
Delivered exceptional customer support through both face-to-face interactions and telephone conversations.
Developed and executed office document preparation
Responsible for the maintenance and management of 100-120 properties
Managed entry of creditor invoices
Managed all maintenance requests from tenants in a timely manner.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Conducted open home inspections to showcase properties.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
New managements.
Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Monitored market trends to ensure competitive pricing structures for units under management.
Advised owners on potential improvements or investments that could increase the value of their properties.
Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
Receptionist/ Rental Assistant/Property Manager
Harcourts
Clayfield, QLD
Use of Console, ADL & Microsoft office
Customer service both via face to face and telephone
Preparation of all office documents
Assisted in Stock Control
Management of between 120-150 properties
Running mid and end of month
Payments of invoices for owners & creditors
Maintenance orders
Scheduling and carrying out routine inspection and reports- Console Live Agent
Open home inspections
Lettings.
Education
References
Nicole Greenstreet, Manager, Mackay & Sons House Removals, 0432 869 296
Dana Rolph, Character Reference (Trainee), Mackay & Sons House Removals, 0473 398 607
Jessica Hourigan, Character Reference, Cluster Manager, 0410 251 106