Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tisha Kefu

Campbelltown

Summary

I’m a professional and charismatic person with customer service experience who demonstrates high standards of transparency towards the customers needs & ensured they were always happy. I facilitate strong presentation skills and provided the right service that met requirements. Although I may not have the skills of bartending i am willing and hopeful for a new career change & willing to exemplify a high level of competency in the workplace. I have a strong ability to engage with customers and im very committed to building customer base by providing a positive and effective experience for the company im known for exceptional teamwork and adaptability to meet changing needs. I prioritise a welcoming atmosphere, managing inventory, and ensuring guest satisfaction. Reliable and focused on achieving outstanding results in fast-paced environment. I am hoping to use my experience & skills as a bar attendant for a new start.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Caretaker

Grandfather
05.2024 - 01.2025
  • Remained alert to problems or health issues for grandfather and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of his area.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
  • Recorded temperature, blood pressure, pulse, or respiration rate.
  • Performed daily routines and activities for him, including meal preparation, medication reminders, and hygiene assistance.

Eyebrow Threader

Masoumeh Brow Artistry
05.2021 - 07.2023
  • HD Brow & Reshape
  • Ensured all tools used were properly sterilized before use on each customer.
  • Ensured compliance with health and safety regulations in the workplace.
  • Greeted customers warmly upon arrival and provided them with information on available services.
  • Self-marketed and promoted services online to obtain new clients and retain prior clients.
  • Responded to customer inquiries by phone, email, and in person.

Community Work Volunteer

Lifeline
02.2019 - 11.2019
  • Providing hands on assistances and having environmental conversations with customers.

• Had the responsibility of distributing clothes, books, furniture and food.

• Handling money

  • Worked with a team to create a database containing information about local resources.

Receptionist

Sizzler Restaurant
04.2018 - 01.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed reservations with positive attitude
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Event Promoter

Good Life
01.2014 - 02.2014

• Made promotions on social media platforms

  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Supervised volunteers assigned to assist at events.

Education

High School Diploma -

Eagle Vale High School
Eagle Vale
12-2014

Skills

  • I have attainment in
  • - Communication in the work place
  • - Work effectively with others
  • - Use of business technology
  • - Use of Strategies to respond to routine workplace problems
  • - Engage the customer
  • - Advise on products and service
  • I maintain & clean wiping down surfaces during & after closing hours
  • Created a positive customer service in a fast pace environment
  • Developed many relationships through repeated customers
  • I am very self motivated & have very close attention to detail to skills & new skills
  • Cash Handling
  • Organisation skills

Certification

  • RSA License
  • RCG License

Timeline

Caretaker

Grandfather
05.2024 - 01.2025

Eyebrow Threader

Masoumeh Brow Artistry
05.2021 - 07.2023

Community Work Volunteer

Lifeline
02.2019 - 11.2019

Receptionist

Sizzler Restaurant
04.2018 - 01.2019

Event Promoter

Good Life
01.2014 - 02.2014

High School Diploma -

Eagle Vale High School
Tisha Kefu