- I like working with my hands and fixing things
- working in hospitality and helping people
- to do further study to help more people
Tegan Hoang
Altona,VIC
Summary
Proactive Shift Runner at Domino Pizza, excelled in optimizing shift operations and enhancing customer satisfaction through expert complaint handling and problem-solving. Achieved significant improvements by focusing on workplace safety and efficient shift planning. Skilled in task delegation and maintaining a positive work environment, consistently meeting management and customer expectations.
Overview
3
3
years of professional experience
Work History
Shift Runner
Domino Pizza
08.2021 - Current
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
- Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
- Conducted small meetings everyday with staff members to address concerns or challenges faced during shifts while sharing updates from management.
- Maintained a safe and clean working environment by enforcing company policies and procedures.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
No Degree - Certificate III in Health Services Assistance
Victoria University
Melbourne, VIC12-2024
Skills
- Customer service focus
- Workplace safety
- Shift planning
- Complaint handling
- Task delegation
- Positive attitude
- Problem-solving
Accomplishments
- Documented and resolved any issues which led to positive results quickly and efficiently.
Interests
Timeline
Shift Runner
Domino Pizza
08.2021 - Current
No Degree - Certificate III in Health Services Assistance
Victoria University
Similar Profiles
Navneet KaurNavneet Kaur
Team Lead at Domino PizzaTeam Lead at Domino Pizza
Novia WuNovia Wu
Counter/Kitchen Staff Member at Domino PizzaCounter/Kitchen Staff Member at Domino Pizza
Annie NguyenAnnie Nguyen
Food Server at Domino PizzaFood Server at Domino Pizza