Tegan Jackson

-

• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Reconciled accounts, managed audits and updated financial records with accuracy.
• Managed time efficiently in order to complete all tasks within deadlines.
• Liasied with multiple departments to complete work tasks within deadlines.
• Chased debtors resulting in the amount of debt for the company reducing by half.
• Developed and maintained courteous and effective working relationships.
• Learned and adapted quickly to new technology and software applications.

· Planned and executed compliance audits to check company policies, procedures and controls

· Established working relationships with regulatory agencies such as ASIC.

· Adhered to deadlines in optimizing regulatory and operational performance.

· Enforced regulations by reviewing federal and state laws to confirm compliance.

· Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.

· Monitored over 40 internal stakeholders educational requirements to comply with legislation

· Contacted tenants to collect overdue rent or to discuss other important issues.

· Processed and sent invoices, adjustments and credit memos to customers.

· Issued 50+ payments to vendors and suppliers on bi-weekly basis.

· Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

· Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.

· Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.

· Collected and maintained careful records of rental payments.

· Collected monthly assessments, rental fees, deposits and payments.

· Updated tenant and unit information to keep current in housing database.

· Maintained thorough, accurate and compliant records for internal and regulatory audits.

· Managed day-to-day activities involving tenants, subcontractors and property management.

· Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.

· Auditing multiple health care facilities including processing and reversing transactions, analysing pathology request forms to determine correct billing and liaising with multiple departments to reduce interhospital billing

- Daily use of Microsoft Office programs including excel resulting in a high level of knowledge regarding systems

• Daily analysis of interhospital billing and modification of incorrectly processed transactions as per daily report

• Debt recovery involving external business and patients

• Daily identification of non-compliant request forms to enable billing transactions to occur with Medicare and private health funds

• Creating, processing and modifying invoices whilst adhering to the Medicare Benefits Schedule (MBS) coning regulations pertaining to pathology

• Strong understanding of billing rules and exceptions in regards to Medicare, Health Funds, Medicare Ineligible patients and various health care facilities and LHD's

• Awareness of constant updates and policy changes in a fast paced work environment

• Mediating and resolving of conflict in the workplace

• Create new procedures used in day to day work environments

• Training of new staff and ensuring procedures and guidelines are being followed

• Met with stakeholders to discuss compliance audit plans and results, explaining options for improvement.

• Managed and coached teams of up to 3 individuals on audit projects.

• Working with multiple sectors of the pathology team to ensure high quality workflow and minimal errors in billing

• Production of Inpatient and Outpatient reraise spreadsheets resulting in modification of financial classifications in billing systems

• Reviewing request forms in the CHECK page and using the Patient Admission Systems to determine correct billing before transfer to PLS

• Liaising with Medicare, health funds, hospitals and patients