Tegan Krosch
Sunshine Coast, Wurtulla
Summary
I'm a dedicated and enthusiastic Youth Worker of 5 years who is very passionate about supporting emotional, social and personal growth of young individuals.
I am eager and ready to rejoin the workforce after having time off to raise my son.
I have Currently enrolled in a Certificate III in Early Childhood Education and Care.
Overview
11
11
years of professional experience
Work History
Trainee Educator
Sanctuary Early Learning Adventure
04.2023 - 10.2023
- Assisted in the development of fine motor skills with age-appropriate crafts and activities.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Established positive relationships with children and families.
Youth Worker
South Burnett CTC
11.2015 - 10.2021
- Provided key emotional support to youth.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
Beverage Attendant
Kingaroy Hotel Motel
03.2015 - 03.2018
- Greeted new customers, discussed specials, and took drink orders.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Operated POS system to facilitate cash and credit transactions and refunds.
Food and Beverage Attendant
Harbour Sails Motor Inn
02.2013 - 11.2014
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Education
Diploma - Youth And Family Intervention
Tafe Kingaroy, Queensland
2016
High School Diploma -
Gladstone Technical College
Gladstone, QLD11.2014
Certificate II - Business
Gladstone State High School
Gladstone, QLD11.2014
Certificate II - Workplace Practices
Gladstone State High School
Gladstone, QLDSkills
- Multitasking Abilities
- Problem-Solving
- Excellent Communication
- Self-Motivated
- Educational Activities
- Behavioral Skills Development
Accomplishments
- Cultural Awareness Training
- First Aid & CPR
- Blue Card
- Mental Health First Aid
- 3 Pillars Training – Understanding Trauma
- Mediation training
Timeline
Trainee Educator
Sanctuary Early Learning Adventure
04.2023 - 10.2023
Youth Worker
South Burnett CTC
11.2015 - 10.2021
Beverage Attendant
Kingaroy Hotel Motel
03.2015 - 03.2018
Food and Beverage Attendant
Harbour Sails Motor Inn
02.2013 - 11.2014
Diploma - Youth And Family Intervention
Tafe Kingaroy, Queensland
High School Diploma -
Gladstone Technical College
Certificate II - Business
Gladstone State High School
Certificate II - Workplace Practices
Gladstone State High School
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