TEGAN McCabe
Bulimba,QLD
Summary
RESUME OF I am a highly motivated and enthusiastic administration professional, with over 15 years’ experience in various administrative roles. I thrive on organisation and supporting others in order to achieve high results & meet targets and developing relationships and broadening my professional network. I am very passionate about the health, safety and mental wellbeing of my colleagues and creating a positive and fun culture within the workplace, that makes people enjoy coming to work. My key strengths lie in my effective communication skills, a proactive, friendly and self-assured disposition that enables me to confidently communicate and network at all levels in an organisation, the ability to identify and manage challenges and changes before they occur, the ability to be agile and adapt to change and different leadership styles and my willingness to go above and beyond to achieve goals and targets. I continually strive to improve my own performance, in addition to that of my team and the organisation.
Overview
16
16
years of professional experience
Work History
Executive Assistant – Executive General Manager
- Provide comprehensive secretarial and administrative support to the Executive General Manager, Service Delivery (EGM), including extensive diary and email management
- Assist in the preparation of communication pieces such as “from the desk of” for the EGM that were sent out across the Service Delivery Division
- Run recurring performance, safety and administrative reports through EPM and eSafe
- Provide executive support and advice to divisional staff including Service Delivery Group Managers, Personal Assistants and other key support staff
- Coordinate and minute internal and external meetings, including agenda setting and coordination of action items
- Organise domestic and international travel and accommodation for EGM and Service Delivery Group Managers
- Schedule and organise all facets of the biannual Service Delivery roadshows in conjunction with hub & depot Management Support Officers
- Prepare relevant papers for Service Delivery Management Meetings and capture actions
- Coordination of Human Resources and Learning & Development forms for EGM and Group Managers
- Assist Corporate Communications with organising recognition functions for long term staff members
- Chair support meetings with Service Delivery Personal Assistants
- Preparation and management of corporate Board and Committee papers
- Prepare and receipt purchase orders
- Reconciliation of corporate card
- Maintain Cabcharge register for the Service Delivery Division.
Personal Assistant – General Manager
Energy Queensland / Energex
07.2016 - Current
- Provide comprehensive secretarial and administrative support to the General Manager, Works Program Optimisation (WPO), including extensive diary and email management
- Maintain and control constantly changing priorities for the General Manager
- Provide administrative support to WPO Department Managers
- Extensive travel bookings for General Manager, WPO Department Managers and WPO staff
- Preparation and coordination of the monthly Network Operations Committee (NOC) meeting papers
- Draft communications to the WPO group on behalf of the General Manager
- Assist Department Managers with communication messages when required
- Preparation of meeting documentation including agendas, minutes and PowerPoint presentations
- Responsible for updating and maintaining the WPO group SharePoint pages
- Implementation and co-ordination of workshops, roadshows & functions, including room bookings and organising catering
- Schedule and organise all facets of the biannual Works Program Optimisation roadshows
- Coordination of Board / Committee papers
- Reconciliation of corporate cards
- On the standby Corporate Emergency Management Plan (CEMP) roster
- Assist with issuing Authorised Person letters to Contractors
- Organise PPE for staff when necessary
- Floor fire warden for level 3, Newstead.
Personal Assistant – Group Manager
Energex
08.2014 - 07.2016
- Provide comprehensive secretarial and administrative support to two Group Managers, including extensive diary and email management
- Provide administrative support to NPMG & Design Department Managers
- Preparation and coordination of the monthly Network Operations Committee (NOC) meeting papers
- Coordinate and attend weekly team meetings for NPMG & Design
- Preparation of meeting documentation including agendas, minutes and PowerPoint presentations
- Prepare the monthly Design report – this required pulling together significant amounts of data and information each month
- Accurately capture Design Mailbot data throughout the duration of projects
- Responsible for updating and maintaining the NPMG & Design Collaboration Space pages
- Implementation and co-ordination of workshops, roadshows and functions, including room bookings and organising catering requirements
- Run recurring performance, safety and administrative reports through EPM and eSafe
- Coordination of Board / Committee papers
- On the standby MATEs roster
- Reconciliation of corporate cards.
Executive Assistant – Chief Financial Officer, Executive Assistant – General Manager
Seqwater
03.2012 - 07.2014
- Provide comprehensive administrative support, including extensive diary and email management
- Prepare correspondence such as letters, faxes and memos
- Assist the Executive Assistant to the CEO with preparation of Ministerial Briefs
- Prepare PowerPoint presentations for weekly team meetings
- Assist with drafting communications for the General Manager, Organisation Strategy & Performance
- Provide administrative support to Finance and Human Resources Management team
- Undertake project work when required
- For example, I was a member of the committee when three water organisations went through a merger
- Reconciliation of corporate cards for five Managers
- Coordinate papers and submissions for the weekly Executive Leadership Team Meetings and take actions
- Process invoices and manage petty cash
- Organise travel arrangements and source relevant workshops and events for staff to attend
- Prepare expense and mileage claims for all staff.
Executive Management Support Officer
Southbank Institute of Technology
07.2011 - 03.2012
- Diary and email management for the Faculty Director
- Prepare correspondence such as letters, faxes and memos
- Assist the Faculty Director with speech writing for award and graduation ceremonies
- Coordinate papers and submissions for the weekly Faculty Meetings and take actions
- Assist the Faculty Director in preparing Ministerial Briefs
- Contracts Administration work
- Undertake project and research work for the Faculty Director
- Organise travel arrangements for all faculty staff
- Member of the committee responsible for organising the annual staff conference, with over 500 attendees
- Assist the HR Coordinator with processing timesheets and expense claims.
Account Broker
Aon Risk Solutions, Real Estate Insurance
10.2008 - 07.2011
- Manage a portfolio of approx
- 500 clients – handle all day to day enquiries and renewal of policies when they were due to expire
- Manage all Professional Indemnity and Resident Unit Manager new business insurance enquiries and provide quotations on applicable insurance policies
- Apply selling techniques to promote alternative insurance products offered
- Prepare PowerPoint presentations for client meetings & Real Estate Institute of Queensland functions / conferences
- Attend weekly staff and new business strategy meetings
- Assist clients with claim enquires (including during the Queensland floor disaster) and liaise with our solicitors Carter Newell regarding claim matters
- Attend client meetings and networking functions to garner new business prospects
- Cold calling for new business
- Act in a Personal Assistant capacity to the State Sales Leader.
Negotiator
CB Richard Ellis
12.2007 - 10.2008
- Manage a stock portfolio consisting of CB Richard Ellis managed properties, projects and brokerage properties
- Negotiate lease transactions with prospective tenants & lessors
- Daily cold calling and canvassing from internet, Yellow Pages & street canvassing
- Attend onsite inspections and meetings with prospective tenants and lessors
- Maintain consistent contact with Property Managers, lessors and clients regarding properties for lease
- Prepare appropriate lease documentation such as letters of offer and agency agreements utilising Real Works
- Utilise RECD (in-house program) to input lease transactions, enter contacts, create invoices and generate marketing reports
- Conduct property and title searches on RP Data & ABR
- Prepare marketing brochures & flyers for mail outs
- Upload properties for lease / sale on Real Commercial and respond to enquiries as they come in
- Organise signage for properties for lease
- Attend internal leasing meetings and prepare leasing reports
- Relieve in the Executive Assistant role.
Executive Assistant
CB Richard Ellis
07.2007 - 12.2007
- Prepare lease documentation such as letters of offer and agency agreements utilising Real Works
- Prepare correspondence such as letters, faxes, emails and memo’s for the team
- Utilise RECD (in-house program) to input lease transactions, enter contacts, create invoices and generate marketing reports
- Manage diaries, organise meetings and appointments and maintain contact database for the team
- Organise all domestic and international travel arrangements
- Assist in preparing professional information memorandums, tenders & expression of interest reports for properties for sale
- Ensure rental deposits and commissions are paid on the required dates
- Organise trust account deposits & releases
- Prepare commission invoices and marketing invoices
- Prepare staff expense claims & reconcile Amex statements
- Minute taking at leasing meetings
- Order signage, stickers and business cards for the team
- Organise catering for meetings & functions when required.
Office Manager
QBuild – Brisbane Facilities Services Group
07.2007 - 12.2007
- Supervise a team of five administration staff
- Liaise with the Director on a range of administration and expense related issues and make decisions on behalf of the Administration team
- Assist all Office and Field staff with administration related issues and enquiries
- Assist the Director in preparing Ministerial Briefs
- Manage the regions fleet of vehicles, including ordering replacement vehicles, organising new fuel cards, organising spare parts and servicing and handling motor vehicle accidents
- Organise all travel arrangements for office and field staff
- Liaise with external clients/stakeholders to organise meetings and appointments for the Director
- Manage diaries and organise meetings and appointments for the Director and Regional Manager
- Draft correspondence such as letters, faxes and emails
- Prepare and distribute General Management Team & Administration meeting minutes
- Perform the monthly reconciliation of the fuel account, Cabcharge account and corporate cards
- Book vehicles for office and field staff
- Reconcile petty cash and prepare expenditure vouchers for invoices to be paid
- Register staff for functions and events.
Education
No Degree - Hospitality Administration And Management
TAFE Queensland
Bracken Ridge, QLD01.2002
Accomplishments
- Diploma of Hospitality (Management)
- Tier One Insurance Broking Certificate
- Skillpath Seminars – Effective Writing and Communications
- Skillpath Seminars – The Administrative Assistants Conference
- Professional Real Estate Training – Real Estate Salesperson Licence
- Property Council of Australia – Property Fundamentals Course
- Mental Health Awareness in the Workplace Training (external 2 day course through the Royal Brisbane Hospital)
- Course in General Safety Induction – Blue Card
- Working with Children – Blue Card.
Timeline
Personal Assistant – General Manager
Energy Queensland / Energex
07.2016 - Current
Personal Assistant – Group Manager
Energex
08.2014 - 07.2016
Executive Assistant – Chief Financial Officer, Executive Assistant – General Manager
Seqwater
03.2012 - 07.2014
Executive Management Support Officer
Southbank Institute of Technology
07.2011 - 03.2012
Account Broker
Aon Risk Solutions, Real Estate Insurance
10.2008 - 07.2011
Negotiator
CB Richard Ellis
12.2007 - 10.2008
Executive Assistant
CB Richard Ellis
07.2007 - 12.2007
Office Manager
QBuild – Brisbane Facilities Services Group
07.2007 - 12.2007
Executive Assistant – Executive General Manager
No Degree - Hospitality Administration And Management
TAFE Queensland