Tegan Nicholas
Carrum Downs,Victoria
Summary
Enthusiastic and committed; a go-getter who doesn't quit till the job is done. Service-orientated, loyal and an adaptable employee. Extremely reliable and conscientious. Willing and able to handle a wide variety of tasks. Proven record of natural/well developed leadership skills. Confident, professional manner and appearance. Professional attitude towards customer satisfaction resulting in an excellent reputation with customers. Able to build strong relationships with co-workers and employers. Meticulous worker; attentive to quality and detail. Work hard, learn fast, willing and able to assume responsibility. Well organized efficient and highly productive. Takes pride in achieving the best possible result. Able to handle situations responsibly. Warm and enthusiastic personality.
Overview
17
17
years of professional experience
Work History
Office Manager
Regis Aged Care
Sandringham, VIC
08.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Roster management for 85+ staff. Making sure the facility had enough staff on the floor on a daily basis.
- Daily timesheets and loading with payroll to make sure staff were paid correctly.
Qualified Hairdresser/Business Owner
Hair by Tee
Carrum Downs, VIC
04.2020 - 08.2022
- Customer service
- Cleaning morning and night
- Colourist
- Stylist
- Stock ordering
- Banking
- Paying bills/invoices
Treasurer
Seaford Junior Football Club
Seaford, VIC
01.2020 - 08.2022
- Banking
- Paying bills/invoices
- Working behind the bar
Qualified Hairdresser
Unishape Hair Design
Chelsea Heights, VIC
02.2017 - 04.2020
- End of day takings and balancing of tills
- Opening and closing
- Customer service
- Cleaning morning and night
- Colourist
- Stylist
- Stock ordering
Waitress/Customer Service
Monkey G's Playcentre
02.2016 - 01.2018
- End of day takings and balancing of tills
- Opening and closing
- Customer service
- Preparing and Cooking food and drinks
- Cleaning morning and night
Qualified Hairdresser
Smart Cuts & Colours
02.2015 - 02.2016
- End of day takings and balancing of tills
- Opening and closing of the salon
- Cleaning salon morning and night
- Colourist
- Stylist
- Stock orders
Qualified Hairdresser
Best Colour & Cuts
01.2013 - 03.2014
- End of day takings and balancing of tills
- Opening and closing of the salon
- Cleaning salon morning and night
- Colourist
- Stylist
- Stock orders
- Manager
- Help with training of apprentices
Qualified Hairdresser
Smart Cuts & Colours
11.2007 - 01.2013
- End of day takings and balancing of tills
- Opening and closing of the salon
- Cleaning salon morning and night
- Colourist & stylist
- Stock orders
- Manager
Education
Pakenham Secondary College
Certificate III - Hairdressing
Headmasters Hair Acadamy
Melbourne, VICSkills
- Enthusiastic
- Committed
- Service-oriented
- Loyal
- Adaptable
- Reliable
- Conscientious
- Leadership skills
- Confident
- Professional manner
- Professional attitude
- Customer satisfaction
- Relationship building
- Meticulous
- Attention to quality
- Attention to detail
- Hardworking
- Fast learner
- Responsible
- Well organized
- Efficient
- Highly productive
- Pride in results
- Responsible handling of situations
- Warm personality
- Enthusiastic personality
Timeline
Office Manager
Regis Aged Care
08.2022 - Current
Qualified Hairdresser/Business Owner
Hair by Tee
04.2020 - 08.2022
Treasurer
Seaford Junior Football Club
01.2020 - 08.2022
Qualified Hairdresser
Unishape Hair Design
02.2017 - 04.2020
Waitress/Customer Service
Monkey G's Playcentre
02.2016 - 01.2018
Qualified Hairdresser
Smart Cuts & Colours
02.2015 - 02.2016
Qualified Hairdresser
Best Colour & Cuts
01.2013 - 03.2014
Qualified Hairdresser
Smart Cuts & Colours
11.2007 - 01.2013
Pakenham Secondary College
Certificate III - Hairdressing
Headmasters Hair Acadamy