Office365
Tegan Wood
Orange,NSW
Summary
Self-motivated, brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
3
3
years of professional experience
Work History
Medical Admin Officer
Orange Aboriginal Medical Service
10.2022 - Current
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Retail Sales Associate
Lovisa
08.2022 - 12.2022
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Utilized upselling techniques to promote additional products and increase sales.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Retail Assistant
Officeworks
01.2022 - 08.2022
- Offered informed suggestions for improving store operations based on personal experience and observation of best practices in the industry.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Assistant
BWS
04.2021 - 12.2021
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
SOA - Medical Terminology
TAFE NSW
12.2023
High School Diploma -
Canobolas Rural Tech High School
Orange, NSW12.2020
Skills
- Organization
- Time Management
- Teamwork and Collaboration
- Team building
Software
Timeline
Medical Admin Officer
Orange Aboriginal Medical Service
10.2022 - Current
Retail Sales Associate
Lovisa
08.2022 - 12.2022
Retail Assistant
Officeworks
01.2022 - 08.2022
Retail Assistant
BWS
04.2021 - 12.2021
SOA - Medical Terminology
TAFE NSW
High School Diploma -
Canobolas Rural Tech High School
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