Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tegan Xerri

Cranebrook,NSW

Summary

I am a motivated professional currently completing a Certificate III in Pathology Collection. I also hold a Certificate III in Business, enhancing my understanding of the administrative aspects of the field.


With over 4 years of experience in insurance sales and client liaison, I have developed strong communication skills and attention to detail.


Additionally, I have 5+ years of experience in managing small retail teams, equipping me with strong leadership skills and the ability to work in a fast-paced environment.


I am a quick learner and can work both independently and collaboratively. With over 10 years of customer service experience, I am adept at providing exceptional patient care.


In summary, I possess a unique combination of qualifications, experience, and skills that make me a well-rounded candidate for a pathology collection role. My passion for healthcare and dedication to excellence would make me a valuable asset to any pathology collection team.

Overview

18
18
years of professional experience

Work History

Sales Agent

Greenstone Financial Services
02.2019 - Current
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

Retail Sales Assistant

Connor Clothing
08.2018 - 04.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.

Bar Gaming Attendant

Picton Hotel
10.2013 - 10.2016
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
  • Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.

Store Manager

Novo Shoes
10.2012 - 01.2013
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Assistant In Nursing

Wesley Mission
01.2010 - 10.2012
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Store Manager

Jeanswest
10.2005 - 07.2011
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Certificate III - Pathology Collection

Adept Training
Sydney, NSW

Certificate III - Business

Arc Training
Parramatta, NSW
07.2018

Certificate III in Aged Care from -

Australian Nursing and Training Services
2009

NSW Drivers Licence Issued by -

NSW Roads And Maritime Services

Licences & certifications Australian Manual Drivers Licence Valid until -

Skills

  • Sales Strategies
  • Customer Assistance
  • Infection Control
  • Compassionate Communication
  • Patient Care
  • Customer Service
  • Problem-Solving
  • Team Management
  • Workplace Health and Safety
  • Quality Assurance
  • Inbound Calls
  • Professional and Mature

Timeline

Sales Agent

Greenstone Financial Services
02.2019 - Current

Retail Sales Assistant

Connor Clothing
08.2018 - 04.2019

Bar Gaming Attendant

Picton Hotel
10.2013 - 10.2016

Store Manager

Novo Shoes
10.2012 - 01.2013

Assistant In Nursing

Wesley Mission
01.2010 - 10.2012

Store Manager

Jeanswest
10.2005 - 07.2011

Certificate III - Pathology Collection

Adept Training

Certificate III - Business

Arc Training

Certificate III in Aged Care from -

Australian Nursing and Training Services

NSW Drivers Licence Issued by -

NSW Roads And Maritime Services

Licences & certifications Australian Manual Drivers Licence Valid until -

Tegan Xerri