Tegan Xerri
Cranebrook,NSW
Summary
I am a motivated professional currently completing a Certificate III in Pathology Collection. I also hold a Certificate III in Business, enhancing my understanding of the administrative aspects of the field.
With over 4 years of experience in insurance sales and client liaison, I have developed strong communication skills and attention to detail.
Additionally, I have 5+ years of experience in managing small retail teams, equipping me with strong leadership skills and the ability to work in a fast-paced environment.
I am a quick learner and can work both independently and collaboratively. With over 10 years of customer service experience, I am adept at providing exceptional patient care.
In summary, I possess a unique combination of qualifications, experience, and skills that make me a well-rounded candidate for a pathology collection role. My passion for healthcare and dedication to excellence would make me a valuable asset to any pathology collection team.
Overview
18
18
years of professional experience
Work History
Sales Agent
Greenstone Financial Services
02.2019 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Retail Sales Assistant
Connor Clothing
08.2018 - 04.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
Bar Gaming Attendant
Picton Hotel
10.2013 - 10.2016
- Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
Store Manager
Novo Shoes
10.2012 - 01.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant In Nursing
Wesley Mission
01.2010 - 10.2012
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Store Manager
Jeanswest
10.2005 - 07.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Certificate III - Pathology Collection
Adept Training
Sydney, NSWCertificate III - Business
Arc Training
Parramatta, NSW07.2018
Certificate III in Aged Care from -
Australian Nursing and Training Services
2009
NSW Drivers Licence Issued by -
NSW Roads And Maritime Services
Licences & certifications Australian Manual Drivers Licence Valid until -
Skills
- Sales Strategies
- Customer Assistance
- Infection Control
- Compassionate Communication
- Patient Care
- Customer Service
- Problem-Solving
- Team Management
- Workplace Health and Safety
- Quality Assurance
- Inbound Calls
- Professional and Mature
Timeline
Sales Agent
Greenstone Financial Services
02.2019 - Current
Retail Sales Assistant
Connor Clothing
08.2018 - 04.2019
Bar Gaming Attendant
Picton Hotel
10.2013 - 10.2016
Store Manager
Novo Shoes
10.2012 - 01.2013
Assistant In Nursing
Wesley Mission
01.2010 - 10.2012
Store Manager
Jeanswest
10.2005 - 07.2011
Certificate III - Pathology Collection
Adept Training
Certificate III - Business
Arc Training
Certificate III in Aged Care from -
Australian Nursing and Training Services
NSW Drivers Licence Issued by -
NSW Roads And Maritime Services