Te Hei Williams
Ipswich,QLD
Summary
At Woodcrest State College PTC Canteen, I excelled in a fast-paced environment, enhancing customer satisfaction and streamlining meal distribution. My adaptability and problem-solving skills, coupled with a commitment to teamwork, significantly improved service quality. Demonstrated exceptional time management and customer service, ensuring a positive and efficient dining experience.
Offering positive attitude and solid work ethic, with keen interest in food service industry and willingness to learn and grow. Brings understanding of customer service principles and basic food handling techniques, ensuring smooth operations. Ready to use and develop teamwork and multitasking skills in any role.
Overview
1
1
Certification
Work History
Volunteer
Woodcrest State College PTC Canteen
07.2023 - 08.2023
- Facilitated collaborative team efforts within the cafeteria environment, working closely with fellow Student Food Service Workers and kitchen staff to ensure smooth operations.
- Demonstrated excellent time management skills by effectively prioritizing tasks during peak service hours without sacrificing quality of care provided to customers.
- Enhanced customer satisfaction by providing efficient and friendly food service to students.
- Handled high-pressure situations calmly during busy mealtimes, maintaining a professional demeanour and ensuring students were served promptly.
- Provided exceptional customer service, addressing student inquiries or concerns promptly and professionally.
- Maintained a clean and sanitized work environment, ensuring compliance with health regulations.
- Streamlined food preparation processes for quicker meal distribution during busy lunch periods.
- Improved safety standards, adhering strictly to health and hygiene protocols in food handling and preparation.
- Promoted culture of teamwork and collaboration, contributing to overall increase in service quality.
Education
Woodcrest State College
Springfield, QLD11-2025
Skills
- Flexible Schedule
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Customer service
- Multitasking and organization
- Reliability and punctuality
- Adaptability and dependability
- Friendly and professional
Certification
CHC24015 - Certificate II in Active Volunteering
This qualification allows students to develop an understanding of the concepts of service, volunteering and community work – through engagement with the community, both within and external to their school.
The course is focused on the key skills needed to volunteer under supervision and can be used as a pathway to workforce entry.
Students develop a range of skills through the course which include:
- Building work and real-world skills, experience and confidence that is required in today’s workplaces.
- Adding value to their school studies and developing employability skills.
- Learning to transition from school to life in employment and further study.
- Developing workplace networks.
Timeline
Volunteer
Woodcrest State College PTC Canteen
07.2023 - 08.2023
Woodcrest State College
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