Summary
Overview
Work History
Education
Skills
Software
Timeline
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Tehlita Chaplin

Summary

While working at Royal Darwin Hospital short period of time as an AO3, I learnt many skills and and a love for admin work as I hope to further this career.

To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Educator Assistant

Creative Kids Howard Springs
11.2022 - Current
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Utilized innovative teaching strategies to effectively engage students in learning.

Retail Sales Assistant

Super Vape Store
01.2022 - 11.2022


  • Assisted customers with prompt and polite support in-person and via telephone.
  • Issued receipts and processed refunds, credits or exchanges.
  • Balanced and organized cash register by handling cash, counting change making sure the till is balanced.
  • Greeted customers and helped with product questions, selections and purchases.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used POS system to process sales, returns and gift card activations.
  • Opened and closed store independently and prepared cash for weekly banking.

Administration Officer

Top End Health Services
06.2021 - 12.2021
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Sent reminders daily to patients using Telstra interstates messaging.
  • Completed data entry tasks with accuracy and efficiency.

Retail Assistant

Kmart
05.2017 - 11.2020


  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Yr 11 -

Casuarina Senior College
Casuarina
12-2017

Skills

  • Stocking and replenishing
  • Cash Handling
  • Store opening and closing
  • Self-Motivated
  • Planning and Coordination
  • Excellent Communication
  • Flexible and Adaptable
  • Office connections
  • Multi-line phone systems
  • Making appointments
  • Switchboard management
  • Clerical support
  • Efficient data entry
  • Strong time management
  • Written/Verbal Communication

Software

Caresys

Timeline

Educator Assistant

Creative Kids Howard Springs
11.2022 - Current

Retail Sales Assistant

Super Vape Store
01.2022 - 11.2022

Administration Officer

Top End Health Services
06.2021 - 12.2021

Retail Assistant

Kmart
05.2017 - 11.2020

Yr 11 -

Casuarina Senior College

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Tehlita Chaplin