Tehmina Khaliq

Developed and executed strategic sales and marketing plans to achieve company
targets across logistics services.
• Led the marketing team in planning and executing targeted campaigns to attract new
clients, increase brand visibility, and boost engagement through digital and traditional
channels.
• Led a small team of booking and customer service staff, setting KPIs and conducting
regular performance reviews.
• Contacted car dealers across various locations to generate business for the company
by providing detailed information about our vehicle transport routes and competitive
pricing compared to other transport providers.
• Analysed market trends, customer needs, and competitor activity to adjust
campaigns and pricing strategies.
• Created digital and print marketing content for promotions, ads, and email
campaigns.
• Collaborated with operations team to ensure smooth service delivery and client

satisfaction.
• Attended business networking events and trade shows to promote brand visibility and
gain leads.
• Prepared monthly reports on sales performance and campaign effectiveness for
senior management.
• Negotiated contracts and agreements with new business clients and vendors.

• Coordinated daily bookings and maintained accurate records.
• Managed customer inquiries and provided information on availability and rates.
• Developed strong client relationships to ensure repeat business.
• Provided administrative support, including data entry and document management.
• Used strong negotiation skills to obtain top-notch bookings.

• Answered customer inquiries and provided accurate information regarding products
and services.
• Assisted customers with product selection, ordering, billing, returns, exchanges and
technical support.
• Maintained detailed records of customer interactions and transactions.
• Performed administrative tasks and tracked orders to ensure timely delivery.
• Developed strong customer relationships and escalated concerns to supervisors as
needed.

• Maintained stock levels in accordance with company policies.
• Organized warehouse space for efficient storage of products.
• Assembled orders according to customer requests.
• Operated scanners, computers, and other equipment to track orders.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.
• Ensured safety protocols were followed at all times while operating machinery.
• Maintained a clean work area by sweeping, mopping, dusting shelves.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
• Providing real-time scheduling support by booking appointments and preventing conflicts
• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations
• Screening phone calls and routing callers to the appropriate party
• Using computers to generate reports, transcribe minutes from meetings, create presentations and conduct research
• Greet and assist visitors
• Maintain polite and professional communication via phone, e-mail and mail
• Anticipate the needs of others in order to ensure their seamless and positive experience.