Summary
Overview
Work History
Education
Skills
REFERENCE
Accomplishments
Certification
Timeline
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Teigan Lang

Teigan Lang

Camberwell,VIC

Summary

I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success. I am loyal, efficient, reliable and eager.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's Cavill III And Burleigh Heads
10.2016 - 02.2024
  • Reduced operational costs through effective budget management and resource allocation.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Led a team of professionals to consistently achieve or exceed performance targets.

Waitress/Barista

Latitude 28
12.2017 - 12.2018
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Education

Cert III - Hospitality

Aurora Training

RSA -

Express Online Training

High School Diploma -

Kings Christian College
Reedy Creek, QLD
11.2018

Skills

  • Team Supervision
  • Policy Development
  • Workflow Coordination
  • Employee Scheduling
  • Staff Management
  • POS Software
  • Product Restocking
  • Personnel Training and Development
  • Problem-Solving

REFERENCE

Tania Cowey - former employer and McDonald's licensee

0412 427 071

taniacowey@outlook.com

Accomplishments

    Promotion to department manager for putting together profitable rosters for over 100+ crew and breaking sales records. I have also received many rewards over my 7 years with McDonald's for beating sales capacities and achieving store results.

Certification

  • Fire safety qualified
  • First-aid qualified
  • Food safety qualified

Timeline

Waitress/Barista

Latitude 28
12.2017 - 12.2018

Department Manager

McDonald's Cavill III And Burleigh Heads
10.2016 - 02.2024

Cert III - Hospitality

Aurora Training

RSA -

Express Online Training

High School Diploma -

Kings Christian College

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Teigan Lang