Teigan Tompkins
Newcastle
Summary
Proven expertise in customer service and strong multitasking, honed through roles at Sweet Retreat's Cafe and Homesville Hotel. Excelled in creating welcoming environments and enhancing guest experiences, showcasing hospitality service expertise and food safety understanding. Achieved significant performance improvements, demonstrating a commitment to excellence and team collaboration. Has worked at several other Venues in the Hospitality industry.
Overview
9
9
years of professional experience
Work History
Waitress/ Cafe Alrounder
Sweet Retreat's Cafe
11.2017 - 08.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Apple Blossom's Florist
Linda Pinkerton (Florist)
03.2011 - 11.2011
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
Waitress/ Kitchenhand
Homesville Hotel
10.2009 - 10.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Certificate 3 in Community Service's
Reach For Training
Hamilton, NSW07.2012
Year 10 Certificate -
St Paul's High School
BOORAGUL Nsw2009
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Hospitality service expertise
- Menu Recommendations
- Food safety understanding
- Performance Improvement
- Food presentation
Timeline
Waitress/ Cafe Alrounder
Sweet Retreat's Cafe
11.2017 - 08.2018
Apple Blossom's Florist
Linda Pinkerton (Florist)
03.2011 - 11.2011
Waitress/ Kitchenhand
Homesville Hotel
10.2009 - 10.2010
Certificate 3 in Community Service's
Reach For Training
Year 10 Certificate -
St Paul's High School
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