Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Teisha Jones

Morningside

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Key Account Manager

The Wesley Pharmacy Group
08.2018 - Current
  • Mentored junior colleagues on best practices related to key account management strategies as well as ongoing professional development.
  • Built and maintained strong client relationships to drive business growth.
  • Strengthened client relationships through regular communication and effective problem solving.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.

Cert III Community Pharmacy Assistant / Dispensary Technician

Discount drug stores
07.2015 - 08.2018
  • Established trust among patients by maintaining confidentiality when discussing personal medical history or sensitive health issues during consultations.
  • Participated in regular training sessions to stay current on industry standards, medication updates, and best practices for patient care.
  • Assisted pharmacists with medication dispensing, ensuring accurate and timely delivery to customers.
  • Coordinated prescription refill reminders for patients as part of a proactive approach toward improving medication adherence rates.
  • Enhanced patient understanding of medications by providing clear instructions and answering questions regarding usage and side effects.
  • Coordinated verification and filling of more than 50 daily prescriptions in high-volume community pharmacy environment.

Waitressing/Bartending

Sirromet winery
04.2015 - 06.2015
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.

Sales Assistant

IGA Tingalpa
07.2014 - 03.2015
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Streamlined checkout process by efficiently operating cash registers and POS systems.
  • Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.

Retail Sales Assistant

Discount Fruit Barn
02.2014 - 04.2014
  • Customer service
  • Register operations
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Managed efficient cash register operations.

Retail Worker

Wendy’s Supa Sundae
03.2012 - 07.2013
  • School based traineeship - Cert III
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.

Waitress Trainee

Noci
01.2011 - 02.2011
  • School based traineeship.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Junior Pharmacy Assistant

Alive Health Pharmacy
06.2010 - 02.2011
  • Maintained a clean and organized pharmacy work area, optimizing productivity and efficiency.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.

Education

Grade 12 -

Wellington Point State High School
Wellington Point
01.2013

Certificate III -

Community Pharmacy Assistant / Dispensary Technician

Certificate II -

Information technology

Certificate II -

live production theatre and events

Certificate III -

hospitality

Skills

  • Key account management
  • Client relationship building
  • Client onboarding
  • Client needs assessment
  • Attention to detail
  • Team building
  • Team leadership
  • Organizational skills
  • Excellent communication
  • Time management
  • Safety compliance
  • Specialist in haematology

Certification

  • Open Manual licence
  • Certificate III in Community Pharmacy Assistant / Dispensary Technician
  • Certificate II in Information Technology
  • Certificate II in Live Production Theatre and Events
  • Certificate III in Hospitality
  • Responsible Service of Alcohol (RSA)


Interests

  • Pilates
  • Adventure Travel
  • Boating



Timeline

Key Account Manager

The Wesley Pharmacy Group
08.2018 - Current

Cert III Community Pharmacy Assistant / Dispensary Technician

Discount drug stores
07.2015 - 08.2018

Waitressing/Bartending

Sirromet winery
04.2015 - 06.2015

Sales Assistant

IGA Tingalpa
07.2014 - 03.2015

Retail Sales Assistant

Discount Fruit Barn
02.2014 - 04.2014

Retail Worker

Wendy’s Supa Sundae
03.2012 - 07.2013

Waitress Trainee

Noci
01.2011 - 02.2011

Junior Pharmacy Assistant

Alive Health Pharmacy
06.2010 - 02.2011

Certificate II -

Information technology

Certificate II -

live production theatre and events

Certificate III -

hospitality

Grade 12 -

Wellington Point State High School

Certificate III -

Community Pharmacy Assistant / Dispensary Technician
Teisha Jones