Proactive and individually driven consultant with can do attitude and experience in customer-focused service and helpdesk queries. A graduate in Bachelor of Networking seeking a position in the IT service skilled with excellent communication, presentation and task management also proficient to identification of the problem and troubleshooting. Enthusiastic about improving quality and effectiveness of services. Tech professional with advanced training and experience in Information Technology Support officer. Delivers above-average results to delight customers and drive internal enhancements. Always resourcefully and open to grow in order to fulfill objective of the organization and add value.