Tejasree Vempalli

• Monitor and analyze security alerts from network systems, applications and endpoints using SIEM tools to detect and respond to suspicious activities
• Perform vulnerability assessments on networks, applications and systems to identify weaknesses, recommend mitigation strategies and apply security patches
• Investigate security breaches and incidents, performing root cause analysis, gathering forensic evidence and providing detailed incident reports
• Develop and implement security protocols and policies to ensure compliance with regulatory requirements and organizational standards
• Manage firewalls, intrusion detection/prevention systems (IDS/IPS) and other security tools
• Conduct regular penetration tests and simulate attacks to evaluate system defenses and improve incident response strategies.
• Resolved incidents promptly by conducting root cause analysis, debugging, and deploying fixes in the production environment, ensuring optimal system performance
• Liaised directly with business stakeholders to swiftly resolve incidents, minimizing downtime and maximizing system uptime
• Implemented code to capture data from GUI submissions and stored them in the database, enabling efficient data retrieval and management
• Provided day-to-day incident support to system users by effectively troubleshooting and resolving technical issues related to application maintenance
• Efficiently handled ticket management and resolved issues in adherence to stringent SLA's, ensuring prompt service delivery and customer satisfaction
• Fostered seamless cross-team collaboration with upstream and downstream systems teams to promptly address and resolve incidents in line with industry best practices
• Gathered client requirements and built code for multiple projects, meeting project objectives and client expectations
• Monitored patching activities in the production environment, ensuring system security and stability
• Conducted root cause analysis of incidents, identifying the underlying issues and implementing preventive measures to mitigate future recurrences
• Performed unit testing, system integration testing, and actively contributed to user acceptance testing, ensuring the quality and reliability of the systems
• Contributed to release management efforts by deploying code in test and production environments, ensuring a smooth rollout of updates and enhancements
• Mentored and up skilled a group of new members, facilitating knowledge transfer and fostering a culture of continuous learning within the team
• Generated comprehensive data reports related to customer information and data usage, providing valuable insights for informed decision-making
• Consistently delivered projects on time with zero defects, showcasing a commitment to excellence and efficiency
• Recognized with Insta Awards in 2021 and 2022 for outstanding performance within the team, consistently meeting deadlines, up skilling efforts, and maintaining effective communication with stakeholders

Led the design and development of the customer module for a banking system, ensuring a seamless and secure user experience in managing their accounts

• Implemented robust backend validations for account creation, including password, mobile number, and email ID validation, enhancing data integrity and reducing potential errors during customer registration
• Partnered with senior systems engineers in troubleshooting and resolving technical challenges, developing a deep understanding of complex system architectures and infrastructure
• Actively engaged in continuous learning and skill development, acquiring new programming languages and technologies to stay proficient and adaptable in the ever-evolving field of software engineering
• Successfully conceptualized, designed, and implemented a comprehensive Bank application system comprising customer, cashier, and administrator modules, streamlining account operations, enhancing security, and optimizing transaction management
• Earned recognition from Project Lead for the development of an attractive and intuitive Graphical User Interface (GUI), enhancing user experience and usability