Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Tejasvi Shivakumar

Wollert

Summary

Dynamic appointment setter transitioning from traditional sales to the online space, with a robust background in client relationship management and team leadership. I have a proven track record in training and mentoring team members, implementing data driven follow up strategies, and managing high volume customer interactions to ensure exceptional satisfaction and drive business growth. Passionate about continuous learning and adept at adapting to evolving challenges, I excel in building lasting client relationships and delivering outstanding service. I’m eager to contribute my expertise and innovative approach to a forward thinking team in a fast paced, digitally driven environment.

Overview

2
2
years of professional experience

Work History

Appointment Setter

Ecom Boss
12.2024 - Current

Ticket Price(s): $5K–$10K
Total Revenue Generated: $250K

Performance Stats:

  • 250–300 dials/day
  • 70% show rate
  • 50% booking rate
  • Inbound/Outbound appointment setting for e-commerce coaching programs.
  • Daily outreach, follow-ups, and nurturing prospective clients.

Sales Representative

JB Hi-Fi
12.2022 - Current
  • Mentored teams in sales strategies.
  • Managed high-value accounts, ensuring satisfaction and repeat business.
  • Overcame objections with active listening and tailored solutions.
  • Delivered premium customer experiences and lasting relationships.
  • Maintained data security and privacy compliance.
  • Proficient with advanced CRM tools and adapting to new platforms.
  • Optimized lead conversion during peak online traffic.
  • Achieved excellent client satisfaction through personalized service.
  • Executed innovative, data-driven high-value sales strategies.

Education

Bachelor of Science - Physiology and Anatomy

Monash University
12.2024

Skills

  • Performance Based Follow Up Strategy
  • High Volume Dialing
  • Precision Objection Handling
  • Efficient Scheduling Techniques
  • Personalized Communication

Activities

  • Over six years dedicated to competitive sports, including kickboxing and swimming, developing discipline, teamwork, and effective communication.
  • Strong leadership experience as Chair of the Student Representative Council (SRC) at Suzanne Cory High School.
  • Engaged in debating and leadership courses, further enhancing communication and emotional intelligence.
  • Passionate about continuous learning, both through formal education and diverse personal experiences.
  • Committed to building resilient teams, fostering strong client relationships, and ensuring satisfaction in all professional endeavours.

Timeline

Appointment Setter

Ecom Boss
12.2024 - Current

Sales Representative

JB Hi-Fi
12.2022 - Current

Bachelor of Science - Physiology and Anatomy

Monash University
Tejasvi Shivakumar