Tejaswini Basvana
Truganina,VIC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
State Bank Of India, SBI
01.2010 - 02.2021
- Assisted with reconciliations and customer communications.
- Evaluated customer creditworthiness and financial statements to determine credit limits.
- Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
- Fielded more than 1000/month customer calls to deliver high-quality solutions and issue credit card based on CIBIL score.
Education
Bachelor of Science - Computer And Information Sciences
Nagarjuna Degree College
Hyderabad, India03.2014
Skills
- Business Development Understanding
- Report Creation
- Executive Management Support
- Team Development
- Issue and Complaint Resolution
- Customer Service
- Customer Relationship Management
Timeline
Customer Service Representative
State Bank Of India, SBI
01.2010 - 02.2021
Bachelor of Science - Computer And Information Sciences
Nagarjuna Degree College
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