Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tejbir Singh

Chifley

Summary

7+ Years of Experience in F & B Industry To excel in my passion of servicing customer needs and use my leadership skills to work on the betterment of the organization Many responsibilities, including effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports. Responsible for improving efficiency and increasing departmental profits while managing the company's overall operations. Oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

Overview

8
8
years of professional experience

Work History

Operations Manager

Café Woodworks
10.2023 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.

Restaurant Manager

Ganjees Indian Restaurant
05.2022 - 09.2023
  • Manage Daily operations & Staff Management
  • Manage Bar Menu & Drinks Menu
  • Responsible for Introducing new drinks to the menu (via liquor tasting)
  • In-charge of Daily Sales Report
  • Responsible for Inventory Reporting
  • Manage Beverage Suppliers & Vendors
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Set aggressive targets for employees to drive company success and strengthen motivation
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Strong customer service skills
  • Commercial awareness
  • Interpersonal and team working skills
  • Ability to priorities and juggle multiple responsibilities
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Restaurant Manager

Lower east Side Taqueria
02.2017 - 03.2022
  • Closing working with the management to achieve Company targets
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responsible for overseeing the Inventories of the Branch & reporting back to Management
  • Perform Costing Analysis semiannually
  • Coordinating daily restaurant management operations
  • Adept in coordinating with other branch outlet and suppliers of food and beverages
  • Proficient in managing financial operations and customer relation
  • Responsible for Order Management Process flow of the organization
  • Responding efficiently and accurately to restaurant customer complaints
  • Oversaw food preparation and monitored safety protocols
  • Reconciled cash and credit card transactions to maintain accurate records
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
  • Monitored inventory of supplies and purchased orders to maintain adequate stock level
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting

Education

Bachelor of Hotel And Tourism Management - Tourism And Hotel Management

Amity Global University
Singapore
01-2017

Skills

  • Excellent communication skills
  • Management and administration skills
  • Problem-solving skills
  • Organizational skills
  • Health and safety compliance
  • Restaurant law compliance

Personal Information

  • Date of Birth: 01/08/98
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married



Reference will be provided upon request.

Thankyou

Timeline

Operations Manager

Café Woodworks
10.2023 - Current

Restaurant Manager

Ganjees Indian Restaurant
05.2022 - 09.2023

Restaurant Manager

Lower east Side Taqueria
02.2017 - 03.2022

Bachelor of Hotel And Tourism Management - Tourism And Hotel Management

Amity Global University

Similar Profiles

CREATE PROFILE
Tejbir Singh