Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tekakura Fiaalii

Victoria,VIV

Summary

Driven Account Supervisor with a proven track record at Kuehne-Nagel, Warehouse, excelling in customer relations and strategic planning. Expert in fostering client satisfaction and exceeding performance goals through innovative campaign development and meticulous account management. Skilled in both team leadership and operational efficiency, achieving significant client retention and account growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Account Supervisor

Kuehne-Nagel, Warehouse
05.2013 - Current
  • Resolved conflicts between clients and internal teams, fostering a positive working environment focused on collaboration.
  • Coordinated with creative teams to develop innovative advertising campaigns that exceeded client expectations.
  • Managed high-priority accounts with exceptional attention-to-detail and commitment to achieving desired outcomes.
  • Tracked expenses with Software spreadsheets and reported on client budgets.

Education

Studied At Mangere College
Auckland, NZ

Skills

  • Customer Relations
  • Goals and performance
  • Strategic Planning
  • Quality Assurance
  • Project Management
  • Operations
  • Project Coordination
  • Order Management
  • Performance Analysis
  • Inventory understanding
  • Production Support
  • Staffing and scheduling
  • Operations Management
  • Staff Management
  • Public Speaking
  • Complaint resolution
  • Customer Retention
  • Performance Evaluation
  • Performance Management
  • Employee Coaching
  • Account penetration

Certification

Forklift LO and LF with 20 years experience

Dangerous Goods - storage and distribution

First Aid - Applying standard first aid, CPR

White card - construction

Chain of responsibility- Load restraint

Timeline

Account Supervisor

Kuehne-Nagel, Warehouse
05.2013 - Current

Studied At Mangere College

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Tekakura Fiaalii