Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
INTERESTS
Generic
Telecia Shores

Telecia Shores

Monkland

Summary

Dear Hiring Manager,

I am excited to apply for the Retail Assistant position at Petstock. With a strong background in customer service and a genuine passion for animals, I am eager to contribute to your team and provide the exceptional service Petstock is known for.

In my previous retail experience, I developed skills in assisting customers, managing stock, and maintaining a welcoming store environment. I pride myself on being approachable, reliable, and attentive to detail—qualities that ensure customers feel supported and valued. I am confident these strengths will allow me to thrive in a fast-paced retail setting while upholding Petstock’s commitment to both pets and their owners.

What excites me most about this role is the opportunity to combine my love of animals with my retail expertise. I understand that Petstock is more than just a store, it’s a community hub for pet lovers. I would be proud to contribute to that mission by helping customers find the right products, offering friendly advice, and ensuring every shopping experience is positive.

I would welcome the opportunity to discuss how my skills and enthusiasm align with the needs of your team. Thank you for considering my application, I look forward to the possibility of joining Petstock and supporting your customers and their pets.

Sincerely,

Telecia Shores

Overview

3
3
years of professional experience

Work History

Personal Care Assistant

Residency By Dillons Tin Can Bay
02.2022 - 05.2024
  • Assisted with basic daily living needs for ambulant & non ambulant residents including:
  • Dementia Care
  • Palliative Care
  • Basic wound treatment
  • Covid safety and procedures
  • Medical documentation and reporting


Console Operator

Tin Can Bay Travel Stop
03.2022 - 11.2022
  • Autonomously servicing the only fuel station in a busy small town
  • Customer service
  • Open and close procedures
  • Safely handling cash and banking requirements
  • Ordering fuel, stock and supplies
  • Tank dipping and recording
  • Stocking shelves and fridges
  • Basic mechanic knowledge
  • Local information, directions around town
  • General cleaning and maintaining equipment

Cleaner

Sleepy Lagoon Motel and Restaurant
09.2021 - 02.2022
  • Exclusively responsible for the opening, daily cleaning & preparation of the establishment including:
  • Motel (room turnover’s, laundry etc)
  • Behind Bar set up
  • Tab facilities
  • Gaming Room
  • Dining areas
  • Stocking and storing alcohol and supplies

Education

Assistant in Nursing

National Care Academy
01.2024

Graduate Diploma - Duel Diploma: Mental Health And Community Service

Kirana Education
Online
07-2027

Skills

  • Clear verbal communication
  • Encouraging demeanour
  • Emotional understanding
  • Time management
  • Effective team collaboration
  • Crisis resolution strategies
  • Analytical problem-solving
  • Responsive to new challenges
  • Detail-oriented approach
  • Building industry connections
  • Consistent reliability
  • Effective organization
  • Documentation management

Accomplishments

HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid


Open License to drive a motor vehicle

Timeline

Console Operator

Tin Can Bay Travel Stop
03.2022 - 11.2022

Personal Care Assistant

Residency By Dillons Tin Can Bay
02.2022 - 05.2024

Cleaner

Sleepy Lagoon Motel and Restaurant
09.2021 - 02.2022

Assistant in Nursing

National Care Academy

Graduate Diploma - Duel Diploma: Mental Health And Community Service

Kirana Education

INTERESTS

Gardening, Mixed media art, Building and restoration.

Telecia Shores