Summary
Overview
Work History
Education
Skills
Timeline
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Telesia Venasio Alefosio Mau’u

Ipswich,QLD

Summary

Dynamic sales professional with proven expertise in client relations and resilience under pressure, honed at TSA Group and Carls Jr. Excelled in expanding client bases through effective sales strategies and persuasive techniques. Skilled in sales software, with a knack for building rapport and adapting to change, significantly enhancing customer satisfaction and brand awareness.

Overview

3
3
years of professional experience

Work History

Sales Agent

TSA Group
Brisbane
10.2023 - Current
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Crew Team Member

Carls Jr
Riverview
10.2021 - 09.2023
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

At Peter Claver College
Riverview, QLD
2021

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Sales presentations
  • Resilience under pressure
  • Call control
  • Persuasion techniques
  • Networking
  • Adaptability to change
  • Objection handling
  • Sales strategies
  • Building rapport
  • Sales software proficiency
  • Brand awareness

Timeline

Sales Agent

TSA Group
10.2023 - Current

Crew Team Member

Carls Jr
10.2021 - 09.2023

At Peter Claver College
Telesia Venasio Alefosio Mau’u