TELESIA WINTER
Brisbane
Summary
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
With over 18 years of experience as a team leader, I can bring strong leadership skills, including the ability to motivate teams, drive performance and create a positive work culture. My leadership approach goes beyond managing daily tasks; I also focus on mentoring and developing talent within teams, and ensuring that high-performing individuals receive the support and opportunities they need for career growth.
As a certified Trainer Assessor, I have expertise in delivering training programs that enhance employee skills, improve performance and foster professional development. My ability to assess strengths and weaknesses, provide constructive feedback, and coach employees toward success reflects my commitment to continuous growth within the workplace.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Team Leader\Trainer Assesser
Inghams Interprises
Brisbane
11.2004 - Current
- Implemented strategic plans to enhance team performance and productivity.
- Implemented strategies to take advantage of new opportunities.
- Completed daily quality assurance duties to provide feedback for improvements.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Reviewed completed work to verify consistency, quality, and conformance.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Identified needs of customers promptly and efficiently.
- Established clear expectations for employees, providing guidance when needed.
- Ensured compliance with all safety regulations in the workplace.
- Monitored operations and reviewed records and metrics to understand company performance.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Created training materials and conducted group trainings on new processes or procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Assessed company operations for compliance with safety standards.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Conducted regular performance reviews to assess individual team member progress.
- Offered training and support to keep team members motivated and working toward objectives.
- Oversaw training and development programs to enhance team skills and knowledge.
- Maintained positive working relationship with fellow staff and management.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Facilitated training sessions for new employees on company policies and procedures.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Worked closely with human resources to support employee management and organizational planning.
Factory Production Worker
Red lea
Sydney
07.2000 - 10.2004
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
- Identified needs of customers promptly and efficiently.
- Packaged completed products according to customer specifications.
Education
High School Diploma -
Mcauly High School
Auckland 11-1997
Skills
- Team leadership
- Employee training
- Performance evaluation
- Strategic planning
- Data analysis
- Quality assurance
- Safety compliance
- Time management
- Continuous improvement
- Coaching and mentoring
- Team motivation
- Teamwork
- Staff training
- Team supervision
Languages
Samoan
Professional
Certification
- Certificate IV in Training and Assessor
- Lean and Growth Program- Inghams enterprises
References
References available upon request.
Timeline
Team Leader\Trainer Assesser
Inghams Interprises
11.2004 - Current
Factory Production Worker
Red lea
07.2000 - 10.2004
High School Diploma -
Mcauly High School
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