Telia Kenyon
Goondiwindi,QLD
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Overview
2
2
years of professional experience
Work History
Hairdressing Assistant
TMD
01.2022 - 04.2022
- Assisted in increasing salon revenue through upselling products and services during appointments.
- Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
- Contributed to maintaining a hygienic environment by sterilizing tools and equipment regularly.
- Exhibited strong multitasking skills while juggling numerous tasks simultaneously, such as answering phones, checking out customers, washing towels, or sweeping floors.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
Checkout Operator
Coles
05.2021 - 12.2021
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Supported loss prevention efforts by adhering strictly to company guidelines regarding theft prevention measures at the point of sale.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Deli Worker
Foodworks
06.2020 - 05.2021
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Goondiwindi State High School
Goondiwindi, QLD11-2023
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
Timeline
Hairdressing Assistant
TMD
01.2022 - 04.2022
Checkout Operator
Coles
05.2021 - 12.2021
Deli Worker
Foodworks
06.2020 - 05.2021
High School Diploma -
Goondiwindi State High School
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