Telisha Baars
Gold Coast
Summary
Dynamic Shift Supervisor at Pagliacci Cucina with expertise in cash handling and employee training. Proven ability to enhance customer satisfaction and streamline operations. Recognized for motivating teams and fostering a positive work environment, leading to improved efficiency and reduced discrepancies in financial transactions.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Pagliacci Cucina
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Team Leader
Hungry Jack's
12.2018 - 10.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Warehouse Worker
Candy Time
09.2021 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- This was a job position I took while taking a break from Hungry Jacks
Education
No Degree -
Nerang State High School
Gold Coast, QLDSkills
- Employee training
- Cash handling
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Staff motivation
- Self driven
- Continuous improvement
- Team leadership
Timeline
Shift Supervisor
Pagliacci Cucina
05.2022 - Current
Warehouse Worker
Candy Time
09.2021 - 01.2022
Team Leader
Hungry Jack's
12.2018 - 10.2022
No Degree -
Nerang State High School
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