Telisha Fitzpatrick
Perth,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Aboriginal Liaison Officer
Mmssecurity
09.2024 - Current
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Contributed positively to company culture by actively participating in employee engagement initiatives.
Ramp Operator
Wymap
02.2022 - 04.2023
- Responded promptly to any emergency situations that arose on the ramp area.
- Monitored aircraft while it was being serviced to make sure that no damage occurred during servicing process.
- Operated ground support equipment such as tow tractors, belt loaders, container loaders and unloaders, forklifts. as needed.
- Assisted maintenance staff with repairs to ground support equipment as necessary.
- Maintained cleanliness of work area including ramps and hangars by sweeping up debris and disposing of waste properly.
- Performed daily ramp safety checks and inspections.
- Loaded baggage, freight, and mail onto departing aircraft according to manifest instructions.
- Assisted with the unloading of baggage, freight, and mail from arriving aircraft.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
Support Worker
Heavenly homes
10.2021 - 09.2022
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Provided emotional and practical support to vulnerable adults.
- Supported clients to access education, training or employment opportunities.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Organised leisure activities for clients in the community.
- Referred involved parties to needed community resources.
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
- Facilitated weekly group meetings, listened, offered compassion and supported members.
Best & Less
-
03.2014 - 06.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for rewards program.
Education
Some College (No Degree) -
Australind High
Bunbury, WASkills
- Hazardous Materials Handling
- Weather Monitoring
- Passenger Assistance
- Safety Procedures Compliance
- Ramp Safety Awareness
- Airport Security Regulations
- Accountability
- Organization
- Cash Handling
- Customer Service
- Workplace Safety
- Problem-Solving
- Positive Attitude
Certificates
- First AID
- CERT 4 community services
- Year 11 (schooling)
- Mental health
- Support worker experience (1-2 years)
Timeline
Aboriginal Liaison Officer
Mmssecurity
09.2024 - Current
Ramp Operator
Wymap
02.2022 - 04.2023
Support Worker
Heavenly homes
10.2021 - 09.2022
Best & Less
-
03.2014 - 06.2017
Some College (No Degree) -
Australind High
Similar Profiles
Ghazi Sikander KhanGhazi Sikander Khan
Service Advisor at Maddington ToyotaService Advisor at Maddington Toyota
Riona NaickerRiona Naicker
Quality Control and Quality Assurance at BankwestQuality Control and Quality Assurance at Bankwest
Junior PerryJunior Perry
Mining Machine Operator at Qube LogisticsMining Machine Operator at Qube Logistics