Te Mahia Parker
Wanneroo,WA
Summary
Dynamic leader with a strong background in project management and relationship building. Known for optimizing workflows and mentoring teams to achieve high standards of performance, resulting in improved operational efficiency and client retention.
Overview
16
16
years of professional experience
Work History
Owner
THE FAIRY'S TALE PRODUCTIONS
Perth, WA
01.2021 - Current
- Developed and implemented creative marketing strategies to enhance brand visibility and attract new clients.
- Managed project timelines and budgets, ensuring timely delivery of high-quality productions.
- Oversaw all aspects of production coordination, including scheduling, resource allocation, and team management.
- Established strong relationships with vendors and clients to facilitate successful collaborations and partnerships.
- Mentored junior staff in production techniques, fostering skill development and team cohesion.
- Streamlined operational processes to improve efficiency and reduce production costs without compromising quality.
- Conducted market research to identify trends, informing strategic decisions for service offerings and pricing models.
- Led negotiations with suppliers to secure favorable contracts, enhancing profitability for the business.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Warehouse Storeperson
Asahi Beverages
Perth, WA
06.2024 - 12.2024
- Operated forklifts to efficiently transport products within the warehouse environment.
- Managed inventory control, ensuring accurate stock levels and timely replenishment.
- Coordinated shipments, verifying order accuracy and preparing items for dispatch.
- Implemented safety protocols, promoting a secure workspace and reducing incidents.
Replenishment Team Member
Optus
Sydney, NSW
08.2021 - 05.2022
- Managed inventory levels to ensure optimal stock availability and reduce shortages.
- Coordinated product replenishment processes to enhance operational efficiency across departments.
- Trained new team members on best practices for inventory management and safety protocols.
- Analyzed stock movement patterns to identify trends and inform reorder strategies.
- Implemented process improvements that streamlined replenishment workflows and reduced turnaround times.
- Collaborated with cross-functional teams to align replenishment strategies with sales forecasts.
- Put away received merchandise in designated location.
- Contributed to reducing out-of-stock situations by promptly addressing discrepancies between physical inventory and system data.
Warehouse Storeperson
Marley Spoon
Sydney, NSW
02.2021 - 06.2021
- Trained new staff on warehouse operations and safety procedures, enhancing team performance.
- Optimized storage solutions, improving space utilization and workflow efficiency.
- Conducted regular equipment inspections, maintaining operational readiness of tools and machinery.
- Collaborated with cross-functional teams to streamline processes and enhance productivity.
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
Frozen Despatch Supervisor
Bakels
Sydney, NSW
08.2016 - 04.2020
- Supervised daily production operations to ensure adherence to quality standards.
- Mentored team members, fostering skill development and enhancing performance.
- Implemented process improvements that optimized workflow efficiency and reduced downtime.
- Coordinated inventory management, ensuring timely availability of raw materials for production.
- Conducted regular safety audits to maintain compliance with health regulations.
- Led cross-functional meetings to address operational challenges and drive collaboration.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Warehouse Storeperson
Toyota Material Handling
Sydney, NSW
02.2016 - 08.2016
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Participated in regular inventory audits to verify accuracy of stock counts and identify discrepancies for resolution.
- Optimized storage space utilization by employing effective stacking techniques, maximizing available floor area for additional inventory.
- Prepared detailed reports on inventory levels, discrepancies identified during audits, or notable trends observed in warehouse operations for review by management.
Bartender
Suncity Golf Club
Yanchep, WA
12.2012 - 07.2013
- Developed and maintained extensive knowledge of cocktails, wines, and spirits to enhance guest experiences.
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues effectively.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste through strategic ordering practices.
- Trained and mentored new bartenders on best practices, cocktail preparation, and safety protocols.
- Collaborated with kitchen staff to create drink pairings that complemented menu items and elevated dining experience.
- Implemented efficient workflow processes that improved service speed during peak hours, enhancing overall customer satisfaction.
- Conducted regular quality checks on beverages served to maintain high standards of taste and presentation.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Retail Sales Assistant
Locals Surf Shop
Yanchep, WA
01.2012 - 12.2012
- Assisted customers with product selection and provided tailored recommendations.
- Managed inventory levels and organized stock displays for optimal customer engagement.
- Trained new staff on sales techniques and store procedures to enhance team performance.
- Implemented promotional strategies to boost sales of seasonal merchandise effectively.
- Resolved customer inquiries and concerns promptly, ensuring high satisfaction rates.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Coordinated in-store events to increase foot traffic and enhance brand visibility.
- Maintained visual merchandising standards to align with brand guidelines and seasonal themes.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Crew Member
McDonald's Restaurant
Wellington
08.2010 - 12.2010
- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
- Operated kitchen equipment and tools efficiently to prepare food items according to safety standards.
- Trained new crew members on proper procedures and operational best practices for team success.
- Maintained cleanliness and organization of workstations to promote a safe dining environment.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels and assisted in stock management, contributing to cost-effective operations.
- Resolved customer complaints effectively, fostering positive relationships and repeat business opportunities.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Delivery Driver Assistant
Fastway Couriers
Wellington
12.2009 - 01.2010
- Assisted drivers in loading and unloading packages efficiently.
- Navigated delivery routes, optimizing time and fuel usage.
- Collaborated with team members to ensure timely deliveries.
- Maintained accurate records of deliveries and inventory levels.
- Provided exceptional customer service during package drop-offs.
- Identified process improvements to enhance delivery efficiency.
Education
Certificate IV - Work Health And Safety
SafeWork NSW
Sydney, NSW08.2018
High School Diploma -
Clarkson Community High School
Clarkson, WA11.2012
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
Timeline
Warehouse Storeperson
Asahi Beverages
06.2024 - 12.2024
Replenishment Team Member
Optus
08.2021 - 05.2022
Warehouse Storeperson
Marley Spoon
02.2021 - 06.2021
Owner
THE FAIRY'S TALE PRODUCTIONS
01.2021 - Current
Frozen Despatch Supervisor
Bakels
08.2016 - 04.2020
Warehouse Storeperson
Toyota Material Handling
02.2016 - 08.2016
Bartender
Suncity Golf Club
12.2012 - 07.2013
Retail Sales Assistant
Locals Surf Shop
01.2012 - 12.2012
Crew Member
McDonald's Restaurant
08.2010 - 12.2010
Delivery Driver Assistant
Fastway Couriers
12.2009 - 01.2010
Certificate IV - Work Health And Safety
SafeWork NSW
High School Diploma -
Clarkson Community High School
Licences
C Class Drivers License
High Risk Work Licence
WA White Card
WA RSA Licence
VIC White Card