Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

TeMara Waenga

Ascot,WA

Summary

To obtain an engaging position with a forward-thinking company and in turn gain experience and more skills providing a pathway towards a rewarding career.

Overview

17
17
years of professional experience

Work History

Customer Care Representative

Blackwoods
Port Hedland, WA
11.2023 - Current
  • Answered customer inquiries over the phone and via email.
  • Resolved customer complaints promptly and professionally.
  • Followed up on customer inquiries not immediately resolved by providing timely updates on the status of their requests.
  • Processed orders accurately and efficiently according to established procedures.
  • Recommended potential products or services after analyzing customer needs.
  • Performed administrative duties such as filing paperwork, maintaining records, updating databases.

Warehouse Manager (8-month Season)

Uuls Zamaar Mining
Mongolia
04.2022 - 12.2022
  • Schedule and oversee warehouse staff
  • Stock procurement and importing
  • Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
  • Inventory analyses and reporting
  • Staff training and development.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Communicated regularly with other departments regarding supply chain activities.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Consistently met company and department objectives within budget and time constraints.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.

Warehouse Manager

Champion Flour Milling
05.2021 - 04.2022
  • Schedule and oversee warehouse staff
  • Stock procurement and importing
  • Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
  • Inventory analyses and reporting
  • Staff training and development
  • Monitoring Key performance Indicators
  • Annual budget control
  • Maintain and monitor inventory for 3PL
  • Maintaining DIFOT accuracy

Inventory Controller

Frucor Beverages
New Zealand
10.2020 - 02.2021
  • 3PL Inventory control
  • Processing of credit, returns and damages
  • Inwards container prioritization.
  • Conducted regular physical counts of inventory and reconciled with computer generated reports.
  • Maintained accurate inventory records and documents.
  • Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
  • Investigated root causes of discrepancies between physical count results and system data.
  • Created purchase orders based on customer demand or stock replenishment needs.
  • Monitored stock levels, identified potential stock shortages, and recommended solutions to ensure adequate supply of items.
  • Assisted in annual audits by providing detailed information regarding inventory transactions.
  • Worked closely with other departments such as Sales, Purchasing and Logistics in order to ensure smooth operation of the business.
  • Managed the return process for defective products from customers or vendors as necessary.
  • Identified unproductive inventory for disposition, optimizing stock productivity.

Fleet Planner

Booths Transport LTD
New Zealand
09.2018 - 01.2020
  • Duties include but are not limited to: Fleet scheduling / time slot management
  • Invoicing
  • Customer enquiries and service
  • Driver rosters / rotations
  • Employee coordination
  • Fleet maintenance
  • Accounts payable.

Inventory controller

Frucor Beverages LTD
12.2014 - 09.2018
  • Duties include but are not limited to: Despatching of all inter-island freight
  • Processing of credit, returns and damages
  • Container prioritization
  • Accounts payable
  • National drivers Fleet Inventory control and stocktakes
  • Forklift movements
  • Reporting
  • Stock reconciliation.

Freight officer

Linfox Australia LTD
12.2012 - 12.2014
  • Duties including but not limited to: Receiving and inspection of mine site stock before receipting the goods into the SAP system
  • This includes stock quality and quantity verification, as well as ensuring correct supply and proper paperwork and/or accounts information before processing for payment
  • Communicating with Client and vendors regarding goods quality and accuracy
  • Manifesting of trailers.

Freight officer

Centurion Transport
09.2011 - 12.2012
  • Duties including but not limited to: Goods receivables and dispatch
  • Inspection and processing of freight for account payment
  • Proper freight restraining and packing
  • Use of SAP for inventory management.

Movement Operator

New Zealand Army Corps
06.2007 - 09.2011
  • Duties include but are not limited to: Movement control, planning and executing international and domestic movement of personnel, vehicles and equipment by road / air / sea
  • Terminal operations, facilitating the loading/unloading and transit of forces
  • Aerial delivery to ensure stores and equipment are prepared correctly, this includes rigging stores for parachute airdrop from planes or external lift underneath
  • General soldiering duties and training.

Education

High School Diploma -

Hamilton Girls' High
New Zealand
12-2006

Skills

  • Current MR class license
  • Forklift endorsement NZ (willing to obtain AU)
  • Full Working Rights
  • Current First Aid certificate
  • Staff Management
  • MS Office
  • Stock Management
  • SAP Warehouse Management
  • Documentation and Reporting
  • Process Improvement
  • Time Management Abilities
  • Data Management
  • Analytical Thinking
  • Organizational Skills
  • Attention to Detail
  • Cert II in Warehousing
  • SAP Warehouse Management
  • Office administration skills
  • Inventory Management
  • Extensive training and experience with PPE, safety protocols for dangerous work environments
  • Use of Handling equipment including forklifts/ Merlos and other vehicles
  • Fire warden training
  • Problem Resolution

References

Available on request

Timeline

Customer Care Representative

Blackwoods
11.2023 - Current

Warehouse Manager (8-month Season)

Uuls Zamaar Mining
04.2022 - 12.2022

Warehouse Manager

Champion Flour Milling
05.2021 - 04.2022

Inventory Controller

Frucor Beverages
10.2020 - 02.2021

Fleet Planner

Booths Transport LTD
09.2018 - 01.2020

Inventory controller

Frucor Beverages LTD
12.2014 - 09.2018

Freight officer

Linfox Australia LTD
12.2012 - 12.2014

Freight officer

Centurion Transport
09.2011 - 12.2012

Movement Operator

New Zealand Army Corps
06.2007 - 09.2011

High School Diploma -

Hamilton Girls' High

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TeMara Waenga