Temesgen Gebremichael
Perth,WA
Summary
Dedicated and results-driven professional with extensive experience providing exceptional customer service, Labour work, sales support across multiple industries. Passionate about building relationships and going above and beyond to ensure customer needs are exceeded. Track record of consistently achieving and surpassing targets through efficient operations, strategic planning, and motivating teams to peak performance. Skilled in all aspects of retail sales, mining catering, cycles from marketing and business development to transactions and support. Possess strong technical skills combined with excellent verbal and written communication abilities. Motivated self-starter who takes initiative to continuously learn and improve business processes. Committed to being a valuable team player and collaborative problem solver.
Overview
6
6
years of professional experience
Work History
Utility Worker
Australian Camp Services
01.2021 - Current
- Provided exceptional customer service and industry knowledge to internal and external clients
- Ensured facilities and kitchen operations ran smoothly through various maintenance and logistics roles
- Supported food preparation and delivery for large crews in fast-paced industrial kitchen environments
- Streamlined stocking, labeling, rotation and cleaning procedures to maximize efficiency Additionally
Retial Supervisor
Target
02.2018 - 12.2020
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Reduced employee turnover rate by fostering a positive work environment with open communication channels.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
Sales Representative
Optus Telecommunications
01.2018 - 12.2019
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
High School Diploma -
Balcatta Senior High School
Balcatta, WA12.2018
No Degree - Certificate II in Population Health (Nursing)
North Metropolitan TAFE
Mount Lawley, WA12.2018
No Degree - II in Information Technology
Balcatta Senior High School
Balcatta, WA12.2018
No Degree - Certificates III in Business
North Metropolitan TAFE
Mount Lawley, WA11.2018
Skills
- Grounds Maintenance
- Safety Compliance
- Power Tool Operation
- Cleaning Procedures
- Vehicle Maintenance
- Hand-Tool Proficiency
- Mechanical Maintenance
- Basic Repair Skills
- Teamwork Abilities
- Customer Service
- Inventory Management
- Time Management
Tickets for work
- First Aid Ticket
- Working from Heights ticket
- Working in confined space ticket
- gas atmosphere testing ticket
- High Risk Forklift ticket
- Traffic Control
Timeline
Utility Worker
Australian Camp Services
01.2021 - Current
Retial Supervisor
Target
02.2018 - 12.2020
Sales Representative
Optus Telecommunications
01.2018 - 12.2019
High School Diploma -
Balcatta Senior High School
No Degree - Certificate II in Population Health (Nursing)
North Metropolitan TAFE
No Degree - II in Information Technology
Balcatta Senior High School
No Degree - Certificates III in Business
North Metropolitan TAFE
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