Summary
Overview
Work History
Education
Skills
Qualifications
Referees
Timeline
Generic

Tempe Sheales

Henley Brook,WA

Summary

A dedicated professional and a reliable social work student with experience in counselling and emotional support, care planning and coordination, group work, family work and advocacy. Has a demonstrated ability to build rapport and communicate effectively with clients, staff, and internal and external stakeholders to build working relationships. Is strongly motivated to succeed, enthusiastic and committed to personal and professional excellence, and has a proven ability to adapt skills and experience to diverse working environments.

Overview

12
12
years of professional experience

Work History

Lifestyle Coordinator

Blue Care Avalon Aged Care
06.2022 - Current
  • Working as a key member of the leadership team to manage and coordinate the lifestyle program for 60-bed residential aged care facility
  • Responsible for recruiting, training and leading team of lifestyle assistants and volunteers, while working closely with members of the clinical, administration, allied health, and hospitality teams to provide holistic care to residents
  • Developing and maintaining effective working relationships with stakeholders and services and creating opportunities for community engagement
  • Care planning and maintaining accurate record keeping in accordance with requirements and procedures
  • Performing organisational functions that relate to risk management, quality improvement and meet auditing requirements

Caregiver and Domestic Labour

Nil
10.2014 - 06.2022
  • Full time parental responsibility for two high needs children, now aged 17 and 8.
  • Manage multiple schedules, create daily routines with built-in flexibility, and manage budgets.
  • Skills gained include working under intense pressure as well as efficiency of managing tasks within constantly changing and unforgiving timelines.

Shop Attendant

Portal Entertainment
11.2013 - 10.2014
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.
  • Implemented stock control systems for monitoring and requisitioning supplies.

Barista

Gloria Jeans
07.2013 - 11.2013
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Education

Bachelor of Social Work - Social Work

Central Queensland University
Rockhampton, QLD
11.2023

Skills

  • Care planning and coordination
  • Communication (Verbal, Written, Listening)
  • Proven ability to form strong working relationships with clients and stakeholders
  • Strong knowledge of social work theory and practice frameworks
  • Time management and prioritisation skills
  • Case notes and record keeping
  • Proven networking skills within service and wider stakeholders
  • Excellent computer literacy

Qualifications

  

  • Blue Card (Expired)
  • NDIS Worker Screening Card (Exprired)
  • NDIS Worker Orientation Certification
  • NDIS Supporting Effective Communication Certification
  • Understanding Dementia (Wicking Centre) Certification
  • Open Queensland Drivers Licence with no restrictions

Referees

  

Carolina Jansen Van Vuuren

Residential Service Manager 

Avalon Aged Care

0438326047

linazcarolina@hotmail.com


Eden Retuerto

Care Manager

Avalon Aged Care

0458500189

edenmaeretuerto.ipak.gmail.com


Peta Duncan

Business Owner

Portal Entertainment

0419 791 170



Timeline

Lifestyle Coordinator

Blue Care Avalon Aged Care
06.2022 - Current

Caregiver and Domestic Labour

Nil
10.2014 - 06.2022

Shop Attendant

Portal Entertainment
11.2013 - 10.2014

Barista

Gloria Jeans
07.2013 - 11.2013

Bachelor of Social Work - Social Work

Central Queensland University

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Tempe Sheales