Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies
Timeline
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Temugen Enkh-Amgalan

U 611/161 Epping Road, Macquarie Park,NSW

Summary

Friendly Sales Advisor knowledgeable about clothing/ streetwear products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over a year in the retail industry

Overview

4
4
years of professional experience

Work History

Sales Advisor

Hennes & Mauritz
03.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Developed long-lasting client relationships by providing exceptional customer service.

General Labouring

Sub-Contractor
11.2022 - 12.2022
  • Did general labouring for sub-contractor at various sites
  • Maintained energy and enthusiasm in fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.

Library Book Shelver

Chatswood Library
06.2021 - 11.2022
  • Managed returned books by customers by organising them into it's original spots according to the serial number
  • Helped customers with inquiries about books or the library.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Crew Member

McDonalds
11.2019 - 11.2020
  • Managed stocks and helped create foods for customers
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Education

High School Diploma -

Chatswood High School
Chatswood, NSW
11.2023

Skills

  • Memory Organisation
  • Self-Motivated
  • Flexible and Adaptable
  • Active Listening
  • Attention to Detail
  • Adaptability and Flexibility
  • Sales experience
  • Customer service experience
  • Brand Awareness
  • Relationship Building
  • Interpersonal communication skills
  • Sales consultation

Accomplishments

    - English Academic Excellence

    - First in Information Processes & Technology

Languages

English
Native or Bilingual
Mongolian
Native or Bilingual

Hobbies

- Basketball

- Gym

Timeline

Sales Advisor

Hennes & Mauritz
03.2023 - Current

General Labouring

Sub-Contractor
11.2022 - 12.2022

Library Book Shelver

Chatswood Library
06.2021 - 11.2022

Crew Member

McDonalds
11.2019 - 11.2020

High School Diploma -

Chatswood High School

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Temugen Enkh-Amgalan