Temugen Enkh-Amgalan
U 611/161 Epping Road, Macquarie Park,NSW
Summary
Friendly Sales Advisor knowledgeable about clothing/ streetwear products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over a year in the retail industry
Overview
4
4
years of professional experience
Work History
Sales Advisor
Hennes & Mauritz
03.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Developed long-lasting client relationships by providing exceptional customer service.
General Labouring
Sub-Contractor
11.2022 - 12.2022
- Did general labouring for sub-contractor at various sites
- Maintained energy and enthusiasm in fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Loaded, unloaded and moved material to and from storage and production areas.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of defective equipment or material.
Library Book Shelver
Chatswood Library
06.2021 - 11.2022
- Managed returned books by customers by organising them into it's original spots according to the serial number
- Helped customers with inquiries about books or the library.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Crew Member
McDonalds
11.2019 - 11.2020
- Managed stocks and helped create foods for customers
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma -
Chatswood High School
Chatswood, NSW11.2023
Skills
- Memory Organisation
- Self-Motivated
- Flexible and Adaptable
- Active Listening
- Attention to Detail
- Adaptability and Flexibility
- Sales experience
- Customer service experience
- Brand Awareness
- Relationship Building
- Interpersonal communication skills
- Sales consultation
Accomplishments
- English Academic Excellence
- First in Information Processes & Technology
Languages
English
Native or Bilingual
Mongolian
Native or Bilingual
Hobbies
- Basketball
- Gym
Timeline
Sales Advisor
Hennes & Mauritz
03.2023 - Current
General Labouring
Sub-Contractor
11.2022 - 12.2022
Library Book Shelver
Chatswood Library
06.2021 - 11.2022
Crew Member
McDonalds
11.2019 - 11.2020
High School Diploma -
Chatswood High School