Tenae Shankland
Morwell,VIC
Summary
Diligent retail consultant with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Optus Retail
03.2020 - Current
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Executed sales strategies to meet and exceed store targets consistently.
- Trained new staff on product knowledge and effective sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
Machine Operator
Westernport Bluescope Steel
01.2019 - 02.2020
- Operated machinery in compliance with safety protocols and operational standards.
- Monitored production processes to ensure consistent quality and adherence to specifications.
- Conducted routine maintenance checks on equipment to minimize downtime and enhance efficiency.
- Collaborated with team members to streamline workflows and improve overall productivity.
Bartender
Saloon Known as The Deck
01.2018 - 12.2019
- Crafted signature cocktails and customized drinks based on customer preferences.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on techniques, drink recipes, and customer service standards.
- Implemented efficient workflow processes to enhance service speed during peak hours.
Education
No Degree -
Kurnai College
Churchill, VIC11-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Money handling
- Outgoing personality
- Stocking and receiving
Timeline
Sales Associate
Optus Retail
03.2020 - Current
Machine Operator
Westernport Bluescope Steel
01.2019 - 02.2020
Bartender
Saloon Known as The Deck
01.2018 - 12.2019
No Degree -
Kurnai College