Tenaya Versfeld

Whilst self employed I focused on weddings. I would meet with clients, and turn their floral vision into reality.

Whilst employed I would open and close. Take care of the orders and money. I would also clean and enjoy the interaction of face to face customer service.

• Prepared potted plants and bouquets based on customer requirements.
• Utilized floral design techniques to craft unique floral arrangements.
• Maintained fresh inventory through proper rotation, storage, and display methods.
• Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
• Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
• Quoted, generated, and processed customer orders to meet specifications and various occasions.
• Provided customers with care directions for flower arrangements.
• Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
• Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
• Nurtured flowers to maintain quality and promote longevity.
• Trained staff on proper techniques in arranging flowers and customer service skills.