Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teneal Gray

Sydney

Summary

Outgoing, positive and professional employee excelling in communication and customer service. Known for my strong multitasking abilities, working independently whilst also striving in a team. I foster positive, professional relationships while ensuring high standards of work ethic. Committed to delivering exceptional service and support in all areas of my profession.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dermatology Nurse

The Skin Hospital
04.2019 - Current
  • Assisting in patient assessments and documenting medical histories.
  • Supporting dermatology procedures by preparing instruments and maintaining sterile environments.
  • Coordinating patient follow-ups and scheduling appointments for optimal care delivery.
  • Educating patients on skincare regimens and post-treatment care instructions.
  • Implemented infection control measures within the clinic setting, promoting a safe environment for both patients and staff members alike.
  • Delivered compassionate support and counseling services to patients dealing with the emotional aspects of their dermatological conditions.

Hotel Reception Concierge Staff

Suiboku Lofts
11.2024 - 04.2025
  • Provided exceptional customer service to enhance guest experiences and address inquiries promptly.
  • Coordinated reservations, transportation, and special requests to ensure seamless guest stays.
  • Streamlined communication between departments to improve workflow efficiency and guest satisfaction.
  • Assisted guests with event planning, including logistics, catering, and accommodations for special occasions.
  • Implemented feedback mechanisms from guests to drive continuous improvement in service offerings.
  • Provided administrative support to hotel management by creating detailed reports on guest feedback and suggestions for improvement.

Catering Assistant

Picnic Whistler
07.2022 - 10.2024
  • Coordinated food preparation and service for events, ensuring timely delivery of high-quality meals.
  • Collaborated with kitchen staff to maintain cleanliness and organization of workspaces during high-volume events.
  • Supported event setup and breakdown, efficiently arranging tables, chairs, and dining equipment per specifications.
  • Developed positive relationships with clients through effective communication and responsiveness to inquiries or feedback.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Created visually appealing charcuterie boards and displays that attracted positive attention from event attendees.

Store Team Member

Picnic Whistler Deli and Sandwhich Bar
06.2022 - 10.2024
  • Maintained store cleanliness and organization to ensure a welcoming environment.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems efficiently, processing transactions accurately.
  • Collaborated with team members to restock shelves and manage inventory levels.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.

Dermatology Nurse

Kingsway Dermatology and Aesthetics
03.2018 - 12.2021

Education

Endorsed Enrolled Nursing

University of Wollongong College
Wollongong, NSW
12-2018

Certificate 4 in Children's Services

Loftus Tafe
Loftus, NSW
12-2013

High School Education

Engadine High School
12-2013

Skills

  • Strong multitasking
  • Team player attitude
  • Highly reliable
  • Outgoing personality
  • Customer service expertise
  • Professional appearance
  • Professional service standards
  • Clear and effective communication

Certification

Responsible service of alcohol (RSA) - 2024

Responsible act of Gambling (RCG) - 2024

First aid and Anaphylaxis training - 2024

Working with Children check - 2023


Timeline

Hotel Reception Concierge Staff

Suiboku Lofts
11.2024 - 04.2025

Catering Assistant

Picnic Whistler
07.2022 - 10.2024

Store Team Member

Picnic Whistler Deli and Sandwhich Bar
06.2022 - 10.2024

Dermatology Nurse

The Skin Hospital
04.2019 - Current

Dermatology Nurse

Kingsway Dermatology and Aesthetics
03.2018 - 12.2021

Endorsed Enrolled Nursing

University of Wollongong College

Certificate 4 in Children's Services

Loftus Tafe

High School Education

Engadine High School

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Teneal Gray