Teneale Anders
Point Cook,VIC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista / FOH Supervisor
Oh Happy Day Cafe
07.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Waitress
Wyndham cache
11.2022 - 07.2023
- Key responsibilities: taking orders, Working at the till taking payments, Cleaning, Setting tables, Prepping cake orders, Making coffees
- Key learnings: During my time at restaurant cache I have worked with a team to make sure our customers get the best service we can possibly give them, this often involves problem solving and having an enthusiastic and positive attitude about what I do
- Sometimes my work would require me to solve problems on my own as I would not always have someone available to instruct me, This helped me improve my skills when it comes to working independently.
Baker
Clarke's Pies
01.2022 - 10.2022
- Key responsibilities: Baking pies, Packing, Cleaning, Baking slices
- Key learnings: During my time at Clarke's Pies I have been able to develop my team work skills
- The main function of this organisation requires all staff to work together to meet deadlines and completion of day-to-day requirements
- The role also requires a level of autonomy which has enabled me to grow my confidence in my decision making.
Stable hand
Tower Hill Lodge Equine Agistment
09.2021 - 12.2021
- Key responsibilities: Caring for horses, Tidying stables, Preparing food, Working horses
- Key learnings: During my time at Tower Hill Lodge, I have had to to work independently which required me to take extra accountability on most of the jobs I accomplished
- At times I would manage several projects, this helped me improve my organisation and time management skills.
Kitchen hand / waitress
Caramut Western Hotel
12.2018 - 12.2021
- Key responsibilities: Meal prep, Setting tables, Cleaning, Waitressing, Taking orders
- Key learnings: During my time at Caramut Western Hotel, I was mostly working in a past paced environment, I had to work both independently and in a team setting to get meals out on time
- This required me to have good time management skills
- This job also required me to have excellent attention to detail to make sure our customers were getting the best service.
Education
Certificate II in Building -
VCE -
01.2021
Skills
- Ability to undertake self-reflection and take on board constructive criticism
- Efficient time management and organisational skills
- Able to work productively in a team setting or in an independent environment
- Problem solving
- Comfortable working under pressure
- Proven ability to use own initiative and work autonomously
- Excellence in providing Quality Customer Service to a wide variety of clients
- Respect for others and their values
- Excellent communication skills
Certification
Victorian Probationary Licence
Personal Qualities
- Enthusiastic
- Motivated
- Resilient
- Supportive
- Empathetic
- Hard working and reliable
- Friendly
- Honest
- Committed
- Patient
- Eager about undertaking further personal development
- Willing to travel
- Reflective
Hobbies and Interests
- Reading
- Animals
- Art
- Socializing
- Music
Timeline
Barista / FOH Supervisor
Oh Happy Day Cafe
07.2023 - Current
Waitress
Wyndham cache
11.2022 - 07.2023
Baker
Clarke's Pies
01.2022 - 10.2022
Stable hand
Tower Hill Lodge Equine Agistment
09.2021 - 12.2021
Kitchen hand / waitress
Caramut Western Hotel
12.2018 - 12.2021