Hi, I’m
Teneille Patterson
Yarrabah,QLD
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Yarrabah Aboriginal Shire Council. Excelled in operations management and staff development, significantly improving efficiency. Skilled in fostering teamwork and collaboration, achieving a high-performance culture through strategic task delegation and mentorship. Demonstrates exceptional problem-solving and communication abilities, driving positive outcomes and organizational growth. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
years of professional experience
1
Certification
Work History
Yarrabah Aboriginal Shire Council
Assistant Manager - Yarrabah Daycare Centre
07.2023 - Current
Job overview
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted routine inspections to check quality and compliance with established specifications.
- Delegated tasks strategically and monitored progress for timely completion.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Fostered strong relationships with clients by maintaining open lines of communication and delivering exceptional service quality, leading to increased customer satisfaction rates.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Resolved conflicts among team members diplomatically while prioritizing organizational goals over individual interests.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Monitored team performance to identify productivity improvement opportunities.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
Yarrabah Aboriginal Shire Council
Group Leader - Educator
07.2020 - Current
Job overview
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Communicated with parents and other staff about student progress.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Addressed behavioral and learning issues with parents and daycare management.
- Assisted in the planning and execution of special events like holiday celebrations or graduation ceremonies for an enjoyable experience for all attendees.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Provided individualized instruction and support to meet personal needs of each child.
Education
Gordonvale State High SchoolGordonvale, QLD
2007
Skills
- Customer Relationship Management (CRM)
- Operations Management
- Project management abilities
- Team motivation
- Staff Supervision
- Financial Management
- Budgeting and finance
- Contract Management
- Staff Training and Development
- Meeting facilitation
- Business Administration
- Staff Development
- Recruitment and hiring
- Performance reviewing
- Task Delegation
- Teamwork and Collaboration
- Multitasking
- Customer Service
- Positive Attitude
- Excellent Communication
- Self Motivation
- Problem-Solving
- Adaptability and Flexibility
- Team Leadership
- Time Management
- Organizational Skills
- Problem Resolution
- Adaptability
- Reliability
- Computer Skills
- Attention to Detail
- Decision-Making
- Documentation And Reporting
- Emergency Response
- Professionalism
- Shift Scheduling
- Employee Coaching and Mentoring
- Staff Training
Certification
Certificate III in Early Childhood and Education
Diploma in Early Childhood and Education
Child Protection Training
First Aid & CPR Certificate
Privacy and Confidentiality & Dealing with difficult People
Microsoft 1,2 Training
Microsoft Excel Training
Timeline
Assistant Manager - Yarrabah Daycare Centre
Yarrabah Aboriginal Shire Council
07.2023 - Current
Group Leader - Educator
Yarrabah Aboriginal Shire Council
07.2020 - Current
Gordonvale State High School
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