Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tenille Hillebrand

Whalan

Summary

Experienced and dedicated professional seeking full-time employment from Monday to Friday. With a strong work ethic and a range of skills and experience, confident in ability to contribute to the success of organization. Holding a full license, reliable and committed to delivering high-quality work. Bring expertise and dedication to team and make a positive impact.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bar/gaming/bottle shop/bistro attendant

Carousel Inn
08.2022 - Current
  • Working as this role has taught me to watch and listen to understand individuals better
  • I am always continuously communicating and creating relationships with the customers as well as other staff
  • I have learnt how to deal with difficult customers and the most effective way to problem solve
  • Only reason for leaving is that I am looking to better my career

Supervisor

Bunnings
08.2018 - 11.2024
  • In this role as a supervisor I learnt how to lead a team
  • I learnt how to de-escalate confronting situations
  • Communication was a strong point as this was a must in my role
  • When working in a team environment I learnt how to adapt to different people and different situations
  • Solving situations/ problems was always a strong point on a daily basis
  • As a retail supervisor there were daily tasks such as replacing shift, helping with rosters, running a team, cash handling, fixing situations when something would not go to plan
  • I left this field due to wanting a change and challenge in a new career

Retail assistant

Coles
01.2009 - 08.2018
  • During my time at Coles I learnt the importance of hygiene including food hygiene
  • I learnt all about time management and how to predict my day
  • This is where I learnt that to understand a customer or another staff member you need to stop and listen to what they are saying
  • I learnt to always lend a helping hand whether that be with more work or staying back if needed

Education

Year 11 -

Rooty Hill High School
Rooty Hill, NSW

Skills

  • Cleanliness
  • Sanitation practices
  • Excellent work ethic
  • Quick learner
  • Customer service
  • Team player
  • Customer assistance
  • Effective communication
  • Cash handling
  • Resourceful

Certification

RSA

RCG

First aid & cpr

Timeline

Bar/gaming/bottle shop/bistro attendant

Carousel Inn
08.2022 - Current

Supervisor

Bunnings
08.2018 - 11.2024

Retail assistant

Coles
01.2009 - 08.2018

Year 11 -

Rooty Hill High School

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Tenille Hillebrand