Tenisha Aylett
Ulverstone,TAS
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
BWS
Gold Coast, QLD And Tasmania
07.2014 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Hotel Night Auditor
TFE Hotels
Gold Coast, QLD
01.2015 - 12.2015
- Performed nightly updates to room charges and rates.
- Balanced hotel accounts and resolved discrepancies.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Responded to guest needs quickly and efficiently
- Oversaw night auditing of daily room occupancy and hotel revenue.
Hotel Receptionist and Waitress
Best Western Murchison Lodge/ Jetty Restaurant
Somerset, TAS
Shop Assistant
Bonita Leather And Accessories
Education
Certificate III in Event Management
TAFE Tasmania
Certificate II in Tourism
TAFE Tasmania
Certificate II in Business Administration
TAFE Tasmania
Skills
- Team Leadership
- Business Administration
- Goals and Performance
- Order Management
- Supply Chain Management
- Customer Service
- Manage Budgets
- Time Management
- Computer Competency
- Administering Payroll
- Schedule Management
- Employee Training
References
Proffesional Reference
Gert Knoetze
BWS Area Manager
0456 728 789
Personal/Professional Reference
Debbie King
Owner of Bonita Leather & Accessories
0400 504 518
Timeline
Hotel Night Auditor
TFE Hotels
01.2015 - 12.2015
Store Manager
BWS
07.2014 - Current
Hotel Receptionist and Waitress
Best Western Murchison Lodge/ Jetty Restaurant
Shop Assistant
Bonita Leather And Accessories
Certificate III in Event Management
TAFE Tasmania
Certificate II in Tourism
TAFE Tasmania
Certificate II in Business Administration
TAFE Tasmania