Summary
Overview
Work History
Education
Skills
References
Timeline
StoreManager

Tenisha Aylett

Ulverstone,TAS

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

9
9
years of professional experience

Work History

Store Manager

BWS
07.2014 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Hotel Night Auditor

TFE Hotels
01.2015 - 12.2015
  • Performed nightly updates to room charges and rates.
  • Balanced hotel accounts and resolved discrepancies.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Set up and entered financial data into spreadsheets using Microsoft Excel.
  • Responded to guest needs quickly and efficiently
  • Oversaw night auditing of daily room occupancy and hotel revenue.

Hotel Receptionist and Waitress

Best Western Murchison Lodge/ Jetty Restaurant

Shop Assistant

Bonita Leather And Accessories

Education

Certificate III in Event Management

TAFE Tasmania

Certificate II in Tourism

TAFE Tasmania

Certificate II in Business Administration

TAFE Tasmania

Skills

  • Team Leadership
  • Business Administration
  • Goals and Performance
  • Order Management
  • Supply Chain Management
  • Customer Service
  • Manage Budgets
  • Time Management
  • Computer Competency
  • Administering Payroll
  • Schedule Management
  • Employee Training

References

Proffesional Reference

Gert Knoetze 

BWS Area Manager 

0456 728 789


Personal/Professional Reference

Debbie King 

Owner of Bonita Leather & Accessories 

0400 504 518





Timeline

Hotel Night Auditor

TFE Hotels
01.2015 - 12.2015

Store Manager

BWS
07.2014 - Current

Hotel Receptionist and Waitress

Best Western Murchison Lodge/ Jetty Restaurant

Shop Assistant

Bonita Leather And Accessories

Certificate III in Event Management

TAFE Tasmania

Certificate II in Tourism

TAFE Tasmania

Certificate II in Business Administration

TAFE Tasmania
Tenisha Aylett