Tenisha Aylett
Ulverstone,TAS
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
9
9
years of professional experience
Work History
Store Manager
BWS
07.2014 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Hotel Night Auditor
TFE Hotels
01.2015 - 12.2015
- Performed nightly updates to room charges and rates.
- Balanced hotel accounts and resolved discrepancies.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Responded to guest needs quickly and efficiently
- Oversaw night auditing of daily room occupancy and hotel revenue.
Hotel Receptionist and Waitress
Best Western Murchison Lodge/ Jetty Restaurant
Shop Assistant
Bonita Leather And Accessories
Education
Certificate III in Event Management
TAFE Tasmania
Certificate II in Tourism
TAFE Tasmania
Certificate II in Business Administration
TAFE Tasmania
Skills
- Team Leadership
- Business Administration
- Goals and Performance
- Order Management
- Supply Chain Management
- Customer Service
- Manage Budgets
- Time Management
- Computer Competency
- Administering Payroll
- Schedule Management
- Employee Training
References
Proffesional Reference
Gert Knoetze
BWS Area Manager
0456 728 789
Personal/Professional Reference
Debbie King
Owner of Bonita Leather & Accessories
0400 504 518
Timeline
Hotel Night Auditor
TFE Hotels
01.2015 - 12.2015
Store Manager
BWS
07.2014 - Current
Hotel Receptionist and Waitress
Best Western Murchison Lodge/ Jetty Restaurant
Shop Assistant
Bonita Leather And Accessories
Certificate III in Event Management
TAFE Tasmania
Certificate II in Tourism
TAFE Tasmania
Certificate II in Business Administration
TAFE Tasmania