Tenisha Gambrill
Wellington Point,QLD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented and motivated with proven track record of improving customer satisfaction and enhancing media outreach through social media and electronic direct mail (EDM). Possesses excellent oral and written communication skills to effectively support the team.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Royal Life Saving Society Queensland
04.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Rostering
- Customer Service
- RTO Compliance
- Administration duties – scanning, calling, creating different policies and procedures and implementing these policies and procedures
- Projects – travelled to Airlie Beach to teach children water safety
- Event planning
- Social Media
- Created flyers/brochures
- Electronic Direct Mail
Customer Service
IGA – Delicatessen
11.2019 - 04.2021
- Serving customers
- Slicing meats
- Temperature checking
- Cleaning
Customer Service
Coles Supermarket
06.2018 - 09.2019
- Supervisor
- Register/cash handling
- Housekeeping
- Open and close registers
- Count tills and do loans for tills
- Take customer calls
- Bakery
- Taking orders for customers
- Stocking shelves
- Cleaning/dishes
- Unloading and moving pallets
Customer Service
Gloria Jeans
07.2016 - 08.2018
- Training new staff
- Stock control
- Opening and closing store
- General Cleaning
- Preparing food/cold drinks
- Register/cash handling
Education
High School Diploma -
Brisbane Bayside State College
Wynnum West, QLD11.2017
Skills
- Operations Management
- Task Delegation
- Employee Scheduling
- Product and Service Knowledge
- Creating Marketing Materials
Timeline
Assistant Manager
Royal Life Saving Society Queensland
04.2021 - Current
Customer Service
IGA – Delicatessen
11.2019 - 04.2021
Customer Service
Coles Supermarket
06.2018 - 09.2019
Customer Service
Gloria Jeans
07.2016 - 08.2018
High School Diploma -
Brisbane Bayside State College
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