Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Tenisha Jones

Highland Park Australia ,Qld

Summary

Dynamic and adaptable professional with a proven track record in customer service and nursing assistance, notably at TAFE Southport. Excelled in enhancing operational efficiency and patient care through exceptional communication and interpersonal skills. Demonstrated ability to learn rapidly, with a commitment to professional development and a flair for implementing creative solutions.

Overview

4
4
years of professional experience

Work History

Assistant in nursing

TAFE nurse Southport
01.2024 - Current

Blue card / NDIS card/ police check/first aid/cpr

Partial 6 unit diploma of nursing

1 week in aged care (arcare Pimpama)

CPR and first aid training

  • Continuing a full diploma
  • Assisted in comprehensive patient care, including vital signs monitoring and medication administration, while pursuing Diploma of Nursing to enhance skills.
  • Continuation of full diploma

Customer service officer

Kinetic
01.2022 - Current
  • Customer service cso1 officer
  • Light rail and heavy rail replacement streamline rail replacement coordination, enhancing timetable accuracy and customer satisfaction for Queensland's light and heavy rail systems.
  • Foster seamless communication between rail services, ensuring smooth transitions during replacements and minimizing passenger inconvenience.
  • Maintain meticulous records of timetable changes, optimizing information dissemination to passengers and internal stakeholders.
  • Provide empathetic assistance to passengers navigating rail replacements, offering clear guidance and resolving inquiries efficiently.
  • Implement creative solutions to improve the rail replacement process, enhancing operational efficiency and passenger experience.
  • Streamline rail replacement coordination, enhancing timetable accuracy and customer satisfaction for Queensland's light and heavy rail systems.

Christmas Casual

scene to believe photography
12.2024 - 12.2024
  • Blue card/ ndis/ police check/customer service/ camera work

Café all rounder

McDonald’s
11.2020 - 01.2021
  • Cleaning annd delivery exceptional customer service, maintained safety standards, and efficiently prepared food items, showcasing versatility and adaptability in a fast-paced environment.
  • Meticulously cleaned work areas, ensured food quality, and managed counter operations, demonstrating strong attention to detail and organizational skills.
  • Streamlined food preparation processes, reducing wait times and enhancing customer satisfaction, while consistently meeting high-quality standards.
  • Worked seamlessly with team members to maintain a clean, safe environment, contributing to improved operational efficiency and positive customer experiences.
  • Proposed and implemented new cleaning procedures, resulting in a more hygienic workspace and increased customer confidence in food safety practices.

Education

High School -

Keebra Park State High
01.2024

Partial Diploma - nursing

TAFE nurse Southport
Southport
01.2024

Primary School -

Bellevue Park Primary School
01.2018

Skills

  • Motivated self-starter
  • Exceptional communication skills
  • Exceptional interpersonal skills
  • Exceptional time management
  • Professional appearance
  • Professional attitude
  • Professional demeanor
  • Flexible
  • Reliable
  • Dependable
  • Charismatic
  • Thrive to learn new things

Hobbies and Interests

  • Work
  • Dance
  • Nursing

Timeline

Christmas Casual

scene to believe photography
12.2024 - 12.2024

Assistant in nursing

TAFE nurse Southport
01.2024 - Current

Customer service officer

Kinetic
01.2022 - Current

Café all rounder

McDonald’s
11.2020 - 01.2021

High School -

Keebra Park State High

Partial Diploma - nursing

TAFE nurse Southport

Primary School -

Bellevue Park Primary School
Tenisha Jones