Extremely flexible within the environment of work, Viterra has taught me how important safety and diligence is in a high risk environment. Retail has taught me the importance of patience, mathematics and organisation.
Overview
2025
2025
years of professional experience
Work History
Retail Worker
OZ Design Furniture
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Answered questions about store policies and addressed customer concerns.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Grid Operator
Viterra
10.2024 - Current
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Worked outside in all weather conditions.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Increased overall product quality through meticulous attention to detail during operation processes.
Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Reduced waste and increased recycling, contributing to more sustainable production practices.
Maintained organized work area by cleaning and removing hazards.
Inspected products and machines to maintain quality and efficiency.
Retail Worker
City Chic
05.2022 - Current
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Maintained tidy and organized store environment to comply with cleanliness standards.
Childcare Educator
Imagine Education
01.2009 - 09.2015
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Worked outside in all weather conditions.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Increased overall product quality through meticulous attention to detail during operation processes.
Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
Reduced waste and increased recycling, contributing to more sustainable production practices.
Maintained organized work area by cleaning and removing hazards.
Inspected products and machines to maintain quality and efficiency.
Cleaner
Hilton Hotel
01.2023 - 06.2024
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Confirmed all cleaning tools and equipment were stored properly after use.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Provided assistance to other staff members with cleaning of difficult areas.
Organized and used industrial cleaning products following strict safety procedures.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
Retail Worker
Valley Girl
12.2022 - 01.2023
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Answered questions about store policies and addressed customer concerns.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Education
Diploma Of Education - Chid Care
Imagine Education
Gold Coast, QLD
10.2010
Skills
Multitasking
Reliable and responsible
Attention to detail
Adaptable and flexible
Engaging with diverse customers
Safety and cleanliness standards
Timeline
Grid Operator
Viterra
10.2024 - Current
Cleaner
Hilton Hotel
01.2023 - 06.2024
Retail Worker
Valley Girl
12.2022 - 01.2023
Retail Worker
City Chic
05.2022 - Current
Childcare Educator
Imagine Education
01.2009 - 09.2015
Retail Worker
OZ Design Furniture
Diploma Of Education - Chid Care
Imagine Education
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