Tennikah Champion
Lochinvar,NSW
Summary
Accomplished Shift Supervisor with a proven track record at KFC, excelling in conflict resolution and strategic planning. Demonstrated ability to enhance team performance and customer satisfaction through effective training and mentoring. Skilled in ensuring compliance with health standards, showcasing adaptability and a commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Kentucky Fried Chicken
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimising discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Education
Year 12 -
Francis Greenway High School
Woodberry, NSW11.2023
Skills
- Training and mentoring
- Safety awareness
- Conflict resolution techniques
- Team motivation
- Strong verbal and written communication
- Strategic Planning
Certification
HSC Certificate
Certificate III in Retail
Provide Cardiopulmonary Resuscitation
Provide First Aid
Timeline
Shift Supervisor
Kentucky Fried Chicken
02.2021 - Current
HSC Certificate
Certificate III in Retail
Provide Cardiopulmonary Resuscitation
Provide First Aid
Year 12 -
Francis Greenway High School
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