Tenqiue King

Growth Mindset Partner

Hungry Jack's

02.2013 - Current

Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained and supervised staff.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Led and directed team members on effective methods, operations and procedures.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of food, beverages, equipment and supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.