Tensho (Tommy) Ogaki

Patrolling construction sites, events, shopping malls. As a leader of the team it was my responsibility to keep the pedestrians safe and give accurate directions to other securities.

• Responded quickly to emergency situations to assess and deflect issues.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.

Docomo (Telecommunications company) provides internet services to customers. My main position as a customer support call worker although also taking care whenever a trouble occurs and leads to a complaint.

• Providing step by step guidance to customers who need assistance.
• Enhanced team performance by conducting regular training sessions and offering constructive feedback.
• Helping English speaking customers with bilingual support.
• Delivering clear explanations of the products and services we offered.
• Responding to customer complaints contributing to issue resolution.

Achieved an award for most tasks/cases processed and completed.

I always had a strong interest in hip hop music leading to hosting and managing my own events at clubs, Inviting Artist's and DJ’s from various prefectures across Japan.

• Coordinated schedules and timelines for events.
• Increased event attendance by strategically marketing and promoting events through various channels.

My main purposes were to assemble, maintain and dismantle scaffolding.

• Adhered to strict quality control standards, guaranteeing the reliability and stability of built scaffolding structures.
• Assembling with accurate measures preventing structural collapses using PPE.
• Checking for damage or loosens, making sure the scaffolding was structured properly without any mistake.
• Discuss even the smallest details and hear out the needs to provide platforms for other construction workers so they can work safely without falling.
• Displayed strong physical stamina, consistently fulfilling demanding labor requirements throughout long workdays onsite.