Customer service professional with a strong background in airline operations and passenger assistance. Experienced in ticketing, baggage handling, and aviation procedures, with a keen eye for detail and a commitment to delivering exceptional service. Passionate about ensuring smooth airport operations and enhancing the passenger experience.
Knowledgeable Ticketing Agent adept at making reservations, solving booking issues and providing exceptional support to customers. Well-organized with excellent multitasking, time management and communication skills.
Efficient Ticket Agent with 1 years of experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Established methods for streamlining ticket sales and cashier operations.
Excellent customer service & communication skills
Airline Customer Service Certificate – International Air Transport Association (IATA).
Recognized by Bhutan Airlines for outstanding contributions to aviation operations, demonstrating excellence in efficiency, teamwork, and service quality. This merit highlights my dedication to maintaining high safety standards, operational effectiveness, and customer satisfaction in the aviation industry.